New improved ITIL® MALC qualification launches

The new Managing Across the Lifecycle (MALC) qualification is aligned to the 2011 edition of ITIL. It has a higher level of difficulty than the Intermediate qualifications. The exam duration has been increased from one and a half to two hours and number of questions on each examination paper has increased from eight to ten. The exam is based on a case study which is used on sample and live examination papers so candidates can prepare.

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