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What different job titles are there that cover IT support?

Discussion in 'Employment & Jobs' started by jo74, Jun 21, 2010.

  1. jo74

    jo74 Byte Poster

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    Technical Support officer?
     
    Certifications: A+, N+, Sec+
    WIP: CCENT, CCNA
  2. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    A company can call an IT support position whatever they want... so it's useless to try to enumerate them all.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  3. Josiahb

    Josiahb Gigabyte Poster

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    Have to agree, the wealth of different job titles you'll see is incredible and even when you see the same job title across multiple companies the role itself can vary wildly.
     
    Certifications: A+, Network+, MCDST, ACA – Mac Integration 10.10
  4. SimonD

    SimonD Terabyte Poster Moderator

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    First line support, Service Desk Analyst, Telephone Support, each can be used to describe the role but all are essentially the same thing, its more about looking at the kind of work\experience required.
     
    Certifications: CNA | CNE | CCNA | MCP | MCP+I | MCSE NT4 | MCSA 2003 | Security+ | MCSA:S 2003 | MCSE:S 2003 | MCTS:SCCM 2007 | MCTS:Win 7 | MCITP:EDA7 | MCITP:SA | MCITP:EA | MCTS:Hyper-V | VCP 4 | ITIL v3 Foundation | VCP 5 DCV | VCP 5 Cloud | VCP6 NV | VCP6 DCV | VCAP 5.5 DCA
    WIP: VCP6-CMA, VCAP-DCD and Linux + (and possibly VCIX-NV).

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