SysAid CSS

ThomasMc · Oct 30, 2008

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I recieved an email for Ilient about a new product they have launched and thought it might be of use to some people on here

SysAid CSS - The World's FIRST Totally FREE On-demand
Customer Service and Support Software

To compete in today's business environment, you cannot settle for less than outstanding customer service. A critical factor in the quality of your service is your Help Desk: customers tend to judge businesses by the way businesses serve them when they need help.

You must make sure that each and every service call gets attention from the right agents, at the right time, according to priorities. This can only be achieved using SysAid CSS, the best-in-class Customer Service and Support (CSS) software.
To use SysAid CSS, you don't need to install any software or purchase any hardware, so you can be up and running within minutes!

SysAid CSS is a fully-featured, easy to use, on-demand Customer Service and Support software and finally - SysAid CSS is totally free!

SysAid CSS allows you to implement an effective service desk which will dramatically increase your customers' satisfaction and improve your bottom line.

Key features of SysAid CSS include:

Web-based interface: friendly, intuitive and customizable
Full integration with your company's website using customized web forms
E-mail integration for easy submission of tickets
Automatically updatable Knowledgebase of FAQ to help your customers help themselves and save you service calls
Professional Ticket Management, including priorities, routing, sorting, and archiving
Automatic notifications and alerts, via e-mail or text messages
Professional reporting and real time Dashboard capabilities
Click to expand...

More Info.....

Dullage · Oct 30, 2008

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
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Thanks for the link there.

Maybe it could be used to gain generic experience with support software, I don't know Still, I'm all for free stuff so I'll give it a try

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SysAid CSS

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