1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem Stuck with a distribution list

Discussion in 'Software' started by Rob1234, Jan 27, 2010.

  1. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    We have a distribution list that contains all our users and other distribution lists basically it’s an ALL-Company one.

    But whenever anyone else emails it they get a bounce back saying:

    The following recipient(s) could not be reached:

    Then it lists a user account that is now disabled when I check this user account they have no mailbox associated to them in AD and they are not included in the distribution list.

    So I am stumped as to why the distribution lists keeps trying to send the email to that user?
     
    Certifications: A few.
  2. Notes_Bloke

    Notes_Bloke Terabyte Poster

    3,230
    54
    146
    Have you done a 'rebuild' on the Offline address book (using Exchange System Manager), since the accounts were disabled?

    Thanks
    John
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  3. Fergal1982

    Fergal1982 Petabyte Poster

    4,196
    171
    211
    two things:

    Are you sure that someone else hasnt had that smtp added to their own email list.

    Can you provide the actual NDR received?
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present
  4. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    Yes tried that the other day, it was still the same :(

    I have found the disabled users email address as that was added to another user as an extra email address but i dont think that is the problem as we have the same set up for alot of users.
     
    Certifications: A few.
  5. Boycie
    Honorary Member

    Boycie Senior Beer Tester

    6,281
    85
    174
    when you say everyone, have they downloaded the latest address book within Outlook?

    Tools > Send/Receive > Download address book.

    I had a similar issue recently which was a result of a user having an outdated GAL.

    It's also worth noting that in Exchange 2K3 a disabled AD account will still accept mail.
     
    Last edited: Jan 27, 2010
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  6. EZE Training Instr

    EZE Training Instr Bit Poster

    38
    5
    0
    Is this Exchange 2007?
     
    Certifications: MCT, MCITP, MCTS, VCI, VCP, CCNA, CCNP
  7. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    Yes someone else now has there email address but I did not think that would casue a problem?

    I thought when an account was disabled unless they had the "self" check box in Mailbox rights they would no longer recive emails?


    Exchange 2003.


    I have got the user to download the latest address list again and also the distrubution list seems to be linked to a user account of the same name, and the disabled user was under the send as permissions so I removed them from there to see if that makes a difference.

    thanks for the help
     
    Certifications: A few.

Share This Page

Loading...