SKILLSTRAIN.......BE WARNED!!!!

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Due to personal and other reasons i phoned skillstrain to see about cancelling my N+ and CCNA courses having just complted my A+,was told that was not possible as i was on aloan with another compeny and they had paid them the money for all 3 courses and they wouldnt let my cancel.so be warned,
1:dont sign up for more than 1 course at a time with skillstrain no matter how much they say you will save buy doing so.
2:just dont belive a word the salesman says,he told me that they would fund the course as i couldnt get a loan and i would pay them back.
3:read other threads on hear and realise im not the only one to fall into this situation
This is not over yet as have spokern to soliciter freind and she is looking into the matter,so watch this space
YOU HAVE BEEN WARNED.

Sorry for poor spelling in places but cannt see the monitor or keyboard for smoke coming out of my ears.

MOD EDIT SG: Reword a comment

 

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Sorry to hear about that mate, what a pain in the 'arrables. Hope it all works out.

I nearly signed up for them buggers. Alarm bells started ringing for me when I received the info pack and there wasn't one mention of price plans, and then I got a few phone calls asking me when it was convenient for a rep to call round my house. Told them to stuff it, didn't want some stranger coming round my house wanting my money.

 

I doubt that you'd complete a course within the cooling off period as he said he'd already completed the A+ course.

 

Yeah, in the small print it probably says something like "tough s**t pal".

 

This seems to come up time and time again, but when you think about it, how many examples can you think of in life where you sign a contract for services etc that you can just walk away from because you change your mind?

Contract mobile phone? Sky TV? Car on hire purchase? Finance on a new carpet?

Many years ago I had a contract mobile with a popular company beginning with 'V'. I moved house and found that the town where I was now living had absolutely no signal.

So I phoned and said that if they weren't providing me with a service, why should I pay them? Their reply was that the small print said that they didn't guarantee coverage in all areas, but I was locked into the contract for a year and then had to give 3 months notice to cancel.

It made me angry (my phone sat in a drawer for a year) but I don't think it made them bandits.

I suppose though that you'd rather it didn't work both ways, just to be on the fair side. Fancy getting a letter one day from your training provider saying 'sorry, we can't be bothered to train you any more. I know you wanted to be an MCSE and have spent six months on this, but we just can't be arsed any more.'

 

Thanks Jonny

What we're hearing here is the old story of buyer's remorse - generally to be found when an individual has either not conducted enough research into a product or service, or fallen for a sales pitch without asking the right questions in the first instance.

Whilst we may sympathise with certain aspects of the above, please do not use CertForums as a place to vent your anger at something that you could have found out a little more about in the first place.

Remember - caveat emptor

Thanks

 

I am studying via SkillsTrain and havent had any problems with them to date...
The cost of my course includes all exams, course materials and support if needed on areas of the course

I am impressed so far...

Anyone had any problems with support from tutors or exams?

Students SkillsTrain

 

as i said i have been impressed so far
the course material has been of good quality
each chapter covers everything in depth and isnt overly difficult to understand
lots of reading though, makes my head hurt after a long day at work

 

I am studying A+, N+ and CCNA in that order

 

fair comment...

what certs have u got if u dont mind me asking?

 

What i am saying is that it is not alwaysthe best thing to buy all your courses at once,and then find out that you cannt change later when there is a change in circumstances,after all none of us can see into the future.Also,although i know its my word against the reps phrehaps you should tape these calls as proof,then you might not get caught like i did.
Still hind sight is a marvollous thing,must go now and bolt the stable door now the horse has left!

 

Oh, I quite agree with you.

The best thing to do would be sign up for an A+, see how you get on with it, the material, the tutors etc - and if you were happy, go back for the N+ etc.

In theory, that would work out really well - you could study what you wanted to, and you'd be assured of good service, because your trainer would want you to come back for more.

Unfortunately, business doesn't work like that in many cases.

If you go to a retailer, they will try and give good service because they want you to come back.

But ever heard of a gym membership that you could renew on a monthly basis, or pay the discounted rate only when you turn up?

No.
The gym makes profit from people who sign up for a year and never turn up.

Now, the people who join and go three times a week get excellent value. They achieve fitness, weight loss, friendship saunas etc etc whatever, for a great price. The gym might not make any money from these people as they constantly have to dettox the seats on the cycling machines.

But if you pay up, then don't use the facilities - who's laughing?

More importantly, who's fault is it?

 

I agree with Sparky

The longer u spend complaining about skillstrain etc... the less time u spend on studying
it may end up u only have urself to blame