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Repairline or pcsystemFix

Discussion in 'New Members Introduction' started by Clodbuster, Feb 20, 2008.

  1. Clodbuster

    Clodbuster New Member

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    Hi,
    I'm coming onto this forum as I've been approached by pcsystemFix to contract looking after my computers (I have 5 dotted around the country) I did a Google and nothing came up on that name but one thread suggested they were Repairline in another life. Both are based in Castleford.
    Repairline don't seem to have a good rep and changing names sends alarm bells ringing.
    There is a closed thread in this forum but most/many of the posts are from ex-employees. I am looking for advice on the quality of this company.
    Thank in advance.
     
  2. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    you have 5 computers dotted around the country?
     
  3. Clodbuster

    Clodbuster New Member

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    I have 5 guys working out the office, currently bring them in if theres a hassle. It would be quite nice to have a firm who will go to them to fix.
     
  4. wizard

    wizard Petabyte Poster

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    Hi there and welcome 8)

    Why have you got 5 PCs dotted around the country?
     
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  5. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    Hi & welcome to CF:D

    NB
     
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  6. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Are you technical?

    Do you mostly have hardware issues or software ones?

    At present do you resolve the issues when the PC's come 'back to base'?

    I'm just wondering if a solution such as LogMeIn might be worth your while.
     
  7. Clodbuster

    Clodbuster New Member

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    Hi to you all,
    I run an Electric Fencing company and have 5 guys who operate within their areas. We've only had one issue and that was a virus. I use, and have a a good rapport with a guy in the local town who has sorted us out so far but it will be a bit of a hassle if a machine went down. So far we've been lucky, but that can change.

    Nip, I'm not computer technical, can operate the things and not much more. Had a quick look at "Log me in" and it looks much as I was offered. pcsystemfix will log in remotely to try and fix and only go out if that is not successful.
     
  8. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    have you thought about employing an IT guy part-time or when needed sort of thing as I am sure these contracters will be charging you an arm & a leg.

    And it really isn't technical for you to be able to run a virus scan at the end of each week and maintain your firewall yourself.
     
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  9. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

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    Good point:thumbleft :biggrin
     
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  10. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

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    Hello & Welcome to CF :sunny
     
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  11. PopTech

    PopTech New Member

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    Hey,

    I can confirm Systmfix and repairline are not the same company, Systmfix are an independent company dealing mostly with business and home user support, where repairline to my knowledge do mostly warranty work for various manufacturers. As for repairlines reputation although I cannot personally comment on how good or bad they are it makes sense that since it who contacts them has a faulty PC its not surprising that you hear about people not happy with their computers? Perhaps the blame lies with the suppliers of the faulty PC's as opposed to the companies that get brought in to try pickup the pieces when things go wrong?

    Regards.:D
     
  12. MrNerdy

    MrNerdy Megabyte Poster

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    Suddenly as if by magic someone posts on the subject, so how long have you worked for them?
    Oh silly me you just happen to know both are not the same!!:rolleyes:
     
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  13. GiddyG

    GiddyG Terabyte Poster Gold Member

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    OK, PopTech... tell me how they aren't the same company? Suggest you read the name under Merchant...

    I agree with MrNerdy. This is as fishy as fishy can be...

    Anyway... :offtopic this is the New Member area, so Welcome to CF! 8)
     
  14. PopTech

    PopTech New Member

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    No i do not work for them. I dealt with Repairline through MESH Computers as I had a fault on my system and with a platinum warranty repairline dealt with it. I must say since then they have been brilliant with me. I have had no conflictions. They do onsite and back to base as I have had both when they could not fix my computer onsite. They were very fast an thourough. Then a few weeks ago, as my warranty was coming to an end PC Systm Fix got in contact with me and asked if I would like to extend the warranty. Both companies are based in/near Leeds (Me being me, I asked) One is based in Castleford (I think that is right) and one is based near Leeds City Centre.

    As for working for them...I wish I had the knowledge some of these guys have. :blink

    I hope this helps.

    Sorry for any confusion.
     
  15. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    I believe you, just like I believe Lee Harvey Oswald Killed JFK all on his own :lol:
     
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  16. redcard

    redcard Bit Poster

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    He's certainly very gushing in his appraisal :blink
     
  17. drum_dude

    drum_dude Gigabyte Poster

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    To the OP - Welcome to CF

    Well there is a lot of evidence to suggest that he was working on his own - I wouldn't pay too much attention to the JFK film! :D
     
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  18. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    I have never seen it, my problem is that there were 3 different shots in close succession and the particular single shot rifle Oswald had can not be loaded that quickly plus one the shots came from a different angle that Oswald couldn't have made.
     
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  19. CDS74

    CDS74 New Member

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    Hi,

    I used to work for pcsystem fix and did not work out of an office in Leeds or Castlford, we worked out of an office in Marbella, i left after a month as things just didn't add up. Unfortunately out here in Spain the English feel its right to set up scams and rip there own countrymen off. Apparently after about 6 months the staff turned upto the office only to find the operation closed down.
     

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