Remembering the Problem Solving Steps

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In studying for my Network+ (which I hope to take shortly) I needed something to help me remember the problem solving steps. Below is what I came up with. Maybe it will help someone else. I tried to use the core concepts in some of the words and the same first letter in others. Here it is and it's explanation:

Information Always Changes Causing Escalating Problems Testing Everyone's Determination

1. Information: Gather Information on the problem

2. Always: Determine the Affected Area

3. Changes: Determine if anything has Changed

4. Causing: Establish the most probable Cause

5. Escalating: Determine if Escalation is necessary

6. Problems: Create an action Plan and solution

7. Testing: Implement and Test the solution

8. Everyone's: Identity the results and Effects of the solution

9. Determination: Document the process and solution

I hope this helps someone else!

 

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Cheers,

Just about to start learning network +.

Very Useful.