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Random lock ups...

Discussion in 'Software' started by Boycie, May 14, 2006.

  1. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    no BSOD, re-starts or error messages and the only thing i can find is an unsigned driver for an Epson printer. I have clicked on the link in event viewer but presented with the help and support page saying sorry..... try a help group etc... any ideas?
    :thumbleft
     

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    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  2. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Any ideas as to what the service is that it is having problems with?
     
  3. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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  4. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    no, still investigating... thanks for the link :thumbleft
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  5. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Has this problem just started? If so you could try some basic troubleshooting like system restore etc. 8)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
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  6. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    no, it is an ongoing problem on a customers... the trouble is it happens once in a blue moon....
    The MS article suggests that the problem is because Help and Support services are disabled- in this case they aren't.
    I could remove the only driver not support by SP2 but that would leave them without a printer....
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  7. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    I've seen another article that talks about this in another context here .

    It suggests a way of finding which service is blocking later services from starting.

    Harry.
     
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  8. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    thanks Harry. This machine does have a USB external drive.... i'll keep you posted.
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT

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