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"out of office" in the AD?

Discussion in 'Software' started by Big_nath, Oct 13, 2008.

  1. Big_nath

    Big_nath Kilobyte Poster

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    Hi, we have a user that is unexpectedly off work for a few weeks. Is there a way of creating an out of office response through the user account in the AD, instead of doing it through office.

    Appologies if this is a simple thing, i have limited knowledge of exchange.
     
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  2. Fergal1982

    Fergal1982 Petabyte Poster

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    I dont believe so, no.

    But if you are a mailbox admin, you will have the ability to create a new outlook profile on your machine in their name, and open up their mailbox, where you can create an OOO for them.
     
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  3. Big_nath

    Big_nath Kilobyte Poster

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    So simple, thanks i give that a go.
     
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  4. Qs

    Qs Semi-Honorary Member Gold Member

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    Same comments as Fergal. :p If they were foolish enough to not put an Out of Office message on then you'll need to apply it inside their Mailbox Profile.

    Qs
     
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  5. Big_nath

    Big_nath Kilobyte Poster

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    Ah, but don't i still need their password? I want to avoid changing it. Sorry my boss has been off sick the last few weeks, would usually ask him.
     
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  6. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    If it's simply that their mailbox needs monitoring, is setting up mail forwarding a viable solution?

    It can be configured to forward to a specified AD account AND still go into the intended mailbox, so your user need never know..... (as long as read receipts don't get in the way :tune)
     
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  7. Qs

    Qs Semi-Honorary Member Gold Member

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    No. If you have full administrative access and can therefore add their Mailbox Profile as an extra profile inside your Outlook client.

    [​IMG]


    Qs
     
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  8. Fergal1982

    Fergal1982 Petabyte Poster

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    no. You dont actually log in as them, just open their mailbox within outlook - of course, you can only do that with mailbox admin rights on their account.
     
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  9. Fergal1982

    Fergal1982 Petabyte Poster

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    Thats not the aim. The aim is to set up the OOO so other people know they arent available. not to access the mail to see whats being said.
     
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  10. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    Gah. Didn't read it properly *smack*

    Ignore me. Everyone else is being incredibly helpful :oops: :rolleyes:
     
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  11. Qs

    Qs Semi-Honorary Member Gold Member

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    Damn MCP's thinking they know everything....


    *runs away* :p

    Qs
     
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  12. Qs

    Qs Semi-Honorary Member Gold Member

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    Nath - Check the screenshot I posted previously. Follow the arrows :p

    Let us know if you can't sort it.

    Qs
     
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  13. Fergal1982

    Fergal1982 Petabyte Poster

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    I dont see em. not that i need to but still...
     
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  14. craigie

    craigie Terabyte Poster

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    To add the customers Mailbox ensure that you are not in Outlook and follow the steps below:

    Start > Control Panel > Mail > Profiles > Show Profiles > Add > Enter Name > Enter The Users Details & Exchange Server Information > Select Profile Always Use This Profile (New Profile Name)

    Into MS Outlook > Out Of Office Assistance > Enter Message Details
     
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  15. Fergal1982

    Fergal1982 Petabyte Poster

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    You can also do it via OWA if you have it. Its something we used to do a fair bit to get around having to set it up. you basically just needed to change the address url for OWA to point to their email address and, providing you had the appropriate access, it would let you into their mailbox.
     
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  16. Qs

    Qs Semi-Honorary Member Gold Member

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    ....then once you're done you'll need to revert to the previous default profile (or delete the user's profile) using the same method.

    You can add addtional profiles inside or outside of Outlook so you don't need to be out of the application.

    Whatever floats your boat Nath. Both methods will work.

    Qs
     
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  17. Big_nath

    Big_nath Kilobyte Poster

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    Hi and thanks,
    I have done this, but still having an issue. I have added the mailbox (tried it inside and out of outlook). But it askeds for a password, but doesn't except it. I have a domain admin account. I will have a play again in a while.
     
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  18. Qs

    Qs Semi-Honorary Member Gold Member

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    Ok... then go into AD on your exchange server and double check the mailbox permissions for the user in question.

    If the admin account you're using is not listed then add it and give it another shot.

    Qs
     
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  19. Big_nath

    Big_nath Kilobyte Poster

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    Yeah i checked this i have permissions on the mailbox.
     
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  20. Qs

    Qs Semi-Honorary Member Gold Member

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    Sure you're doing it properly?

    Log into AD on the exchange server.

    Find the user.

    Rightclick the user.

    Navigate to properties.

    Choose the Exchanged Advanced tab.

    Click the Mailbox Rights button.

    Domain Admins needs to be listed inside here with appropriate rights (have a look through all the tick boxes).

    Let us know.

    Qs
     
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