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New Job, IT Helpdesk - Break into IT

Discussion in 'Employment & Jobs' started by beaumontdvd, Jan 23, 2011.

  1. beaumontdvd

    beaumontdvd Kilobyte Poster

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    Hi everyone,

    Haven't been around for about a year, been busy looking for jobs, finally I have been accepted for a local helpdesk job. Supporting a recruitment software provider. Had two interviews and have been recently notified I have got the job. YAY!

    Will be hanging around here a lot more now to try and give advice and to learn :)

    Also Just download a very helpful boot cd in iso format. Hirens boot cd.

    Some great tools on there if anyone needs any startup solutions.

    Thanks everyone,

    Dave
     
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  2. westernkings

    westernkings Gigabyte Poster

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    Congrats mate. When do you start? and do you think the hard work was worth it?
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  3. beaumontdvd

    beaumontdvd Kilobyte Poster

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    Start next Tuesday mate, and yeah I do. But still I'm only 21 so just trying to learn as much as I can. :D hopefully I can work my way up, any advice on what I should take or do on my first day?

    Dave
     
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  4. westernkings

    westernkings Gigabyte Poster

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    Hey, I'm only 21 too mate (and called Dave as it happens), so you're doing well my man. Key thing now is too really really push forward and you'll go far.

    I've always found that although a lot of people work in IT, not many genuinely believe and care about what we do which is provide customer service. Keep that in mind and you'll be tip top :)
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  5. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    Congrats:D

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  6. Boffy

    Boffy Megabyte Poster

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    Congratulations.

    I completely agree with westernkings - focus on delivering quality customer support, ask as many questions as you need (even if it sounds silly) and just enjoy your new job. You have earned it.

    Let us know how your first day goes.
     
    Certifications: BSc Computer Game Technology, A+
    WIP: MOS 2010
  7. soundian

    soundian Gigabyte Poster

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    Congrats.
     
    Certifications: A+, N+,MCDST,MCTS(680), MCP(270, 271, 272), ITILv3F, CCENT
    WIP: Knuckling down at my new job
  8. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Congrats!
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  9. ericrollo

    ericrollo Megabyte Poster

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    Snap i have just got a job working for a recruitment software provider.

    You might be working for a competitor :twisted:
     
    Certifications: MOS Master, A+, MCP 271
    WIP: HND, Programming, Another Job
  10. beaumontdvd

    beaumontdvd Kilobyte Poster

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    lol, not in the Basingstoke area by any chance are you?
     
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  11. gsword

    gsword Bit Poster

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    congratulations mate. sounds like you deserve it.

    I know what it is like not having a job then getting your first IT job. I have been in my first IT job for about a year now and loved every minute of it. Still needs must and a bit of advice KEEP LEARNING AND GETTING THOSE CERTS lol

    Good luck.

    Forgot to add. Near basingstoke well i work in riseley small world.
     
    Last edited: Jan 24, 2011
    Certifications: Bsc Hons Business Computing, Comptia A+
    WIP: N+, CCNA
  12. ericrollo

    ericrollo Megabyte Poster

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    Would you mind telling me what company in a PM (Your inbox appears to be full)

    I don't live anywhere near Basingstoke but its more than likely my company is partnered with yours.
     
    Last edited: Jan 24, 2011
    Certifications: MOS Master, A+, MCP 271
    WIP: HND, Programming, Another Job
  13. dblight

    dblight Bit Poster

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    Congrats!
     
    Certifications: 70-620:Configuring Windows Vista Client
    WIP: 70-640 / 70-642 / 70-646
  14. onoski

    onoski Terabyte Poster

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    Congratulations:)
     
    Certifications: MCSE: 2003, MCSA: 2003 Messaging, MCP, HNC BIT, ITIL Fdn V3, SDI Fdn, VCP 4 & VCP 5
    WIP: MCTS:70-236, PowerShell

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