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More CV Advice (long post)

Discussion in 'Employment & Jobs' started by tripwire45, May 8, 2004.

  1. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    I've just revised my projects resume so that it's down to six pages <egad>. I did it on a whim since I saw an ad for a Technical Writing position for a local outfit. I've had to compress a dozen or so projects plus my longer term work plus my writing and try to convey that I've actually done a great deal more writing than what I am allowed to list as yet. It's really rough but that's why I am bringing it here. Opinions? <be nice> I should mention that the formatting went all to heck when I pasted it in so ignore that part.

    *****
    JAMES M PYLES
    A+, Network+, CCNA
    XXXXX XXXXXXX Way
    Boise, ID XXXXX
    208-XXX-XXXX home
    208-XXX-XXXX cell
    tripwire45@don't_spam_me.com

    SUMMARY
    A reliable hardware and network professional, experienced in multiple rollout,
    upgrade, and installation projects in government and private industry.

    KEYWORDS
    Cisco Certified Network Associate Ethernet Rollout Projects
    A+ and Network +Certified Hardware and OS Upgrades
    Technical Writing Network Configuration
    Windows 2000/Windows XP TCP/IP
    Information Technology Support Installation and Troubleshooting

    SPECIALIZED TRAINING
     PC Hardware Support
     Network Design, Installation and Support
     Windows 2000 Professional and Server
     Designing Directory Services
     Computer User and Network Applications Support
     Enterprise Security
     Database Administration
     Linux Red Hat

    TECHNICAL SKILLS
    Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows 9x, Linux Red Hat
    Network Operating Systems:
    Windows 2000, Windows NT Windows Small Business Server 2003
    Internetworking Devices:
    Cisco Routers: 2500, 2600, and 3600 series, IOS 11 and above
    Cisco Switches: 1900, 2900, and 4000 series



    TECHNICAL WRITING
    August 2003 to present

    Contributed and authored the following works:
    Guide to TCP/IP by Ed Tittel and Laura Chappell
    ISBN: 0-619-21242-X
    Published by Thomson Course Technology
    2004
    Contributor on Chapter 12 TCP/IP, NetBIOS, and WINS updating the chapter to include Windows XP and Windows Server 2003 technology

    Guide to TCP/IP Instructor’s Manual
    Published by Thompson Course Technology
    2004
    Author of the Instructor’s Manual
    The instructor’s manual provides additional curriculum and notes to assist in presenting the material in a classroom setting. Additionally, quick quiz material is included after each chapter section to gauge how well the class is absorbing the topic, a further reading section providing additional print and online material on each topic, additional projects that can be assigned and a technical notes section outlining the equipment and software needed for the lab projects required at the end of each chapter. The IM chapters include:

     Introduction to TCP/IP
     IP Addressing and Related Topics
     Data Link and Network Layer TCP/IP Protocols
     Internet Control Message Protocol (ICMP)
     Transport Layer Protocols
     Basic TCP/IP Services
     Domain Name Services (DNS)
     Dynamic Host Configuration Protocol (DHCP)
     Securing TCP/IP Environments
     Routing in the IP Environment
     Monitoring and Managing IP Networks
     TCP/IP, NetBIOS and WINS
     Internet Protocol Version 6 (IPv6)

    Security Awareness: Applying Practical Security in Your World
    Published by Thompson Course Technology
    2004
    ISBN 0-619-21312-4
    Author of the Instructor’s Manual
    The instructor’s manual provides additional curriculum and notes to assist in presenting the material in a classroom setting. Additionally, quick quiz material is included after each chapter section to gauge how well the class is absorbing the topic, a further reading section providing additional print and online material on each topic, additional projects that can be assigned and a technical notes section outlining the equipment and software needed for the lab projects required at the end of each chapter. The IM chapters include:

     Introduction to Security
     Personal Computer Security
     Organizational Security
     Internet Security
     Network Security
     Total Security

    Authored and contributed to several yet-to-be published works on topics such as network switches, server hardware and operating systems, computer hardware test banks, Windows XP installation and configuration, Windows operating system line comparative operations and Active Directory. Titles not available for listing until published.

    Writing samples available upon request.


    WORK EXPERIENCE

    February 2004 to Present
    Manpower Professional/HP Human Factors
    Usability Lab Tech Support

    I current perform the following duties for the Human Factors Team at HP-Boise:

     Maintain all test subject computers, control room computers and servers, and team member laptops.
     Configure and maintain all network, audio, and video connections for two usability labs and an observation room.
     Support specialized server software applications including eye-tracking applications and digital recording applications.
     Determine hardware and software needs of the usability labs, research available technology and recommend purchases for the team.
     Support operating systems including Windows 98, Windows Me, Windows 2000, and Windows XP.
     Install and configure personal computers, laptops, hubs, switches and other connective devices on a test-by-test basis as needed.
     Respond to any hardware or software issue that occurs during a live test and resolve the issue as quickly as possible.
     Work with the HP IT support technicians to integrate the usability lab equipment with the HP corporate network structure including anti-virus software updates and Patch and Hotfix updates.
     Maintain surplus equipment inventory, periodically evaluating and testing equipment to determine ongoing utility including computers, servers, printers and other hardware.





    January 8, 2004 to Current
    Manpower Professional/HP SureSupply
    Help Desk Support

    I currently conduct the following activities as an on call support technician for HP SureSupply:

     Provide telephone support for SureSupply customers and resellers throughout the United States and Canada.
     Receive and record information regarding HP printer supply resellers who desire to join the SureSupply project.
     Support current customers who are part of the SureSupply project by assisting them in establishing and maintaining the appropriate functioning of their system.
     Introducing potential customers by educating them as to the features offered by SureSupply compliant printers and the benefits of participating in SureSupply.
     Conference once a week with the marketing and technical staff for SureSupply, presenting the information regarding support requests received and their resolution.


    September 23, 2003 to Current
    Zial Wireless Networks
    Network Technician

    I completed the following projects for Zial as a contract network technician:
     Installed and configured wireless routers in home and small office settings allowing mixed wired/wireless devices to perform file and print sharing and broadband Internet access using both 802.11b and 802.11g compliant equipment.
     Optimized computer performance using third party utilities such as Norton SystemWorks, Defragmentation, Error Checking, and other similar methods.
     Installed computer hardware components such as PCI Network Interface Cards (NICs), USB and PCMCIA NICs in desktop and laptop computers.
     Documented network configuration changes both in text documents and with Microsoft Visio Network Diagram utility.
     Performed troubleshooting for home computer users suffering from lack of networking capacity and invasion of their systems by viruses, spyware, and malware, cleaned the malicious code out of the machines using antivirus and spy removal software and installed software firewall solutions to inhibit future attacks.
     Periodically support small office networks using hybrid wired and wireless connections using 802.11b technology.
    .




    October 16, 2003 to January 3, 2004
    Manpower Professional/City of Nampa IS Department
    IS Specialist

    I completed the following tasks as a contract technician for the City of Nampa:

     Provided hardware and software support for over 300 city employees.
     Used several older personal computers to reconstruct and refurbish faster and more reliable computers for use by the Nampa Fire Department.
     Received new Dell Dimension 2400 personal computers and configured the Windows XP Professional operating systems for the city’s internal network including assigning computer names, passwords, network configurations, anti-virus software, mapping network drives, installing Microsoft Office XP and other office utilities, mapping network printers, and installing the computers at employee work areas.
     Installed and upgrades various hardware components such as hard drives, CD-ROM drives, Floppy disk drives, PCI network interface cards, and PCI USB cards.
     Installed local and network printers, monitors, keyboards, mice, SCSI scanners, USB digital cameras, and other peripheral devices.
     Regularly performed and monitored server backups and managed the backup tapes.
     Physically traced and labeled the cabling in the City of Nampa’s main network closet in City Hall.
     Installed and upgraded various types of general and proprietary software such as AutoCAD Light, PTWin32, Adobe Acrobat and Adobe Reader.
     Provided troubleshooting services for hardware and system malfunctions including hard drive failures, monitor failures, digital camera failures, mobile phone synchronization failures, printer failures, and inability to access the network.
     Acted as the main purchasing agent for computer related hardware and software for the City of Nampa, purchasing and receiving items from such vendors as Dell, HP, CDW-G, and Office Depot.

    November 2002 to Current
    Desktop/Network Technician: Independent Contractor

    Technical Recruiting Agencies:
     CC&T
     K-Force/Siemens
     TCML
     Manpower
     sdcusa.com



    Customer Companies:

     UNISYS/BOI TSA Site
     State of Idaho Social Security Administration
     Washington Mutual Bank
     Datatec
     Citifinancial
     Qwest
     Dress Barn
     Wachovia Financial

    As an independent technical contractor, I have been employed on numerous hardware, operating system, and Ethernet rollout projects. Although each project had separate requirements, the tasks I performed on these projects include:

     Installed numerous personal computers/workstations
     Installed operating system images
     Installed numerous PCI and USB devices
     Installed RAM modules in workstations and servers
     Installed Token Ring to Ethernet adapters
     Installed IDE and SCSI hard drives in servers
     Upgraded UnixWare 7 server operating system
     Conducted site inspection of network closet for router install preparation
     Installed numerous Cisco Catalyst Switches
     Upgraded and tested Cisco routers
     Installed numerous peripheral devices such as printers, fax machines and scanners
     Conducted Lotus Notes migration
     Decomissioned servers, switches and routers


    EDUCATION

    August 2003 Boise State University
    BAS Degree in Computer Network Support

    Summer 2002 Completed Cisco Network Academy Semesters One through Four

    *****
     
    Certifications: A+ and Network+
  2. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    looks pretty good
    ive just compressed mine to 4 pages instead of 5. its almost down to 3 but i cant cut everything out, lol


    BOI TSA that wouldnt be anything to do with those gits that tear through my luggage and search me at EVERY security point i pass on my transit through two airports would it?

    I think at last count i got pulled aside for a full search like 6 times from my point of entry into the US to when i landed in BOI lol
    (notice i say pulled aside, not taken into a little room thank god)

    i mean, I dont look THAT scary!
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  3. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    Sort of...Airport Security related.
     
    Certifications: A+ and Network+
  4. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    that would be them then :)
    Transportation Security Administration or something aint it?
    usually quite polite and nice, still dont know why i get searched at every checkpoint, must have one of those faces
    lol
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  5. AJ

    AJ Administrator Administrator

    6,771
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    I know its differentbut we went to Orlando over Ester and it was onlt me that was searched. And that was in the UK :eek:
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  6. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    never been searched in the UK inbound or outbound,

    Ill be back in Boise June 2nd, for another round with the TSA
    lol


    anyway sorry for derailing ur thread trip hehe :)
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  7. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    No worries, Ryan. Now back to the subject at hand, folks. :wink:
     
    Certifications: A+ and Network+

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