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ID Ten T Error

Discussion in 'Just for Laughs' started by damienj3, Mar 11, 2007.

  1. damienj3

    damienj3 Byte Poster

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    I’d like to share a little anecdote that happened in the office the other day. Young Joanne, the editor of a Yorkie publication, was having trouble with her computer.
    So she called Tim, the computer guy, over to her desk. Tim clicked a couple buttons and solved the problem. As he was walking away, Joanne called after him, 'So, what was wrong?'
    And he replied, 'It was an ID ten T error.'
    A puzzled expression ran riot over Joanne’s face. 'An ID ten T error? What’s that ... in case I need to fix it again??'
    He gave her a grin... ;-) ... 'Haven’t you ever heard of an ID ten T error before?'
    'No,' replied Joanne.
    'Write it down,' he said, 'and I think you’ll figure it out.'
    (She wrote...) I D 1 0 T
     
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    WIP: MCSE 2003
  2. Fergal1982

    Fergal1982 Petabyte Poster

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    yeah ive heard that before. that and pebcak are common phrases
     
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  3. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Nice one, I'm going to have to remember this one when logging/closing jobs, better than writing "User error" :)

    -Ken
     
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  4. Fergal1982

    Fergal1982 Petabyte Poster

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    if you are going to write it in a report, id use
    ID-10-T - makes it less obvious
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present
  5. wagnerk
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    wagnerk aka kitkatninja Moderator

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    Yeah, I wouldn't want the IT manager to see that, oh wait a minute I am the IT manager :lol: OK, I guess it's that fact that we have an online helpdesk system and staff can see what we write about the jobs :)

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  6. Fergal1982

    Fergal1982 Petabyte Poster

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    doesnt your tracking system have a 'private' option? most have the ability to add IT only notes to the account. should the customer ever view the call they wont see that note.
     
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    WIP: None at present
  7. wagnerk
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    wagnerk aka kitkatninja Moderator

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    To be honest I don't know, I haven't had time to delve deep into our helpdesk system - it's the case of too much work, not enough staff. We don't get alot of technical support as it's a free helpdesk system.

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  8. SimonV

    SimonV Petabyte Poster Administrator

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    As a joke I'll tell some of our users that there was an error between the chair and the keyboard! :)
     
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    WIP: Keeping CF Alive...

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