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I have interview for 1st Line support, Help

Discussion in 'New Members Introduction' started by nehal, Oct 28, 2008.

  1. nehal

    nehal New Member

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    Hi

    I have interview for the 1st Line support job. I have experiance with Office and Xp but never worked for IT job. Please let me know which kind of technical questions I might be asked?

    Nehal:rolleyes:
     
  2. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    You might get asked anything from do you know anything about deleting passwords and setting up user accounts to how to maintain and monitor the event logs.

    Welcome to CF :)
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  3. wizard

    wizard Petabyte Poster

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    Hi there and welcome. :)
     
    Certifications: SIA DS Licence
    WIP: A+ 2009
  4. Ropenfold

    Ropenfold Kilobyte Poster

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    It could be anything, make sure you have a clear understanding of common troubleshooting scenarios and as GBL stated common day to day duties.

    Your likely to also get a few interview standard questions, make sure you have brushed up on those, check out job sites like monster for tips on those.

    Welcome to Certforums
     
    Certifications: BSC (Hons), A+, MCDST, N+, 70-270,
    WIP: ITIL V3
  5. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    Hi & welcome to CF:D

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  6. Dullage

    Dullage Byte Poster

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    Hi Nehal, Welcome to CF :D
     
    Certifications: A+
    WIP: Network +
  7. chrlin1970

    chrlin1970 New Member

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    did you pass a CV to this employer? If so they will know what your experience is. If you haven't worked in IT before then perhaps they are going to train you up? If that is the case it will probably focus on your communication skills - so speak clearly and confidently. Also they may want to do aptitude tests to check your logical reasoning (should be info on the web regarding these).
     
    Certifications: BEng (Hons) + ISEB Diploma Bus Sys Dev
    WIP: Soon..... C#.Net and SQL Server
  8. Daniel

    Daniel Byte Poster

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    I wouldn't worry to much, If you didn't lie on your CV, then they have a good idea just how skilled you are so you wont grilled to that extent.

    Just relax, if they want you for an interview, then it shows that they obviously have a keen interest in you and that you could be the right person for the job 8)
     
    Certifications: 70-270, 70-290, 70-291
    WIP: None, but learning SEO/SEM
  9. Obinna Osobalu

    Obinna Osobalu Banned

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    WELCOME TO CF! I SUGGEST YOU TAKE NOTE OF WHAT GBL POINTED OUT. ALSO GET ACCUSTOMED TO THESE;

    The 5 job interview questions you will always need to answer:
    1. Why are you here?
    2. What can you do for us?
    3. Will you fit in? i.e., will you get along with our values and culture here?
    4. What makes you different from everyone else that we may have talked with, i.e., will you go that extra mile?
    5. How much will you cost us?


    VISIT http://www.jobchangesecrets.com., FOR MORE INSIGHTS ON HOW TO PREPARE FOR INTERVIEWS AND CV
     
    Certifications: MCITP:SA,MCTS(x5),MCSE2K3;MCSA2K3:M;MCP
    WIP: EDA7,70-652,Project+,MSP(70-632)

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