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Gutted

Discussion in 'The Lounge - Off Topic' started by Raffaz, Jun 15, 2007.

  1. Raffaz

    Raffaz Kebab Lover Gold Member

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    Well, i should be in Birmingham by now. But virgin have cancelled all trains in the midlands due to flooding. Im not bothered about that, but the ar***oles havent put any alternative transport on to help me get there!!!! Im not happy. Anyone else been affected by the weather?? Anyone know what ya do to claim ya tickets back??
     
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  2. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

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    Sorry to hear that mate, but a lot of places are flooded, don't know if you seen the news today, but a Soldiers got swept away in flood up on the Yorkshire Moor.

    Virgin Hmmm they let me down the day I travelled to the CF Xmas meal.:(
     
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  3. Wassup

    Wassup Byte Poster

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    unlucky mate!

    yeh the weather is a bitch at the moment, but as I'm in the sunny south we were spared the worst of it..

    to get a refund you will need to get a claim form from the ticket office and then send in the original tickets with a covering letter, citing all relevant details, to the address on the form.

    I'd recommend making a photocopy of your tickets/form/letter before you staple them together and post them off, as things sometimes go missing en route.
    Funnily enough I just got a refund from Virgin today, I put my claim in the post about 7 weeks ago, so expect a wait.
    /.
     
  4. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

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    Have a look at this link mate it states they will give a refund:-

    Refund

    but

    if you booked it through trainline (like I did) then maybe not?
     
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  5. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Should they book you on Virgin Ferry Lines, perhaps? :p
     
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  6. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    I work in Brum and commute from Cov. It's a 27 mile nightmare at the moment.

    They should refund you at the train station itself; they all know fully well the problems that have been happening. Take your tickets to the booking office and see what they say.
     
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  7. zebulebu

    zebulebu Terabyte Poster

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    LOL - the A45 is a nightmare at the best of times!
     
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  8. Raffaz

    Raffaz Kebab Lover Gold Member

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    I booked online, so im not sure about that lol
     
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  9. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    If you booked on the Virgin site, try This Link.
     
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