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General question about jobs in IT

Discussion in 'Employment & Jobs' started by WMSheep, Oct 1, 2007.

  1. WMSheep

    WMSheep Bit Poster

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    Hi there all.

    OK, so I`m looking to move into IT at the age of 40 something; the thing is, I dont really know what jobs are available to a relative noob to the industry like myself.

    Sure, there`s things like (following list taken from some recruitment agency website)

    1st Line Support/Helpdesk
    2nd Line Support
    3rd Line Support
    Analyst Prog/Dev
    Business Analyst
    Cabling Engineer
    Consultant
    CRM
    Database Developer
    Datacoms Engineer
    DBA
    Desktop Support
    ERP
    Field Service Engineer
    Functional Consultant
    GIS Roles
    Hardware Engineer
    Installation/Rollout Engineer
    IT Sales
    IT Sales – Post Sales Support
    IT Sales – Pre Sales Support
    IT Trainer
    IT/Systems Manager
    Middleware & EAI
    Mobile Engineer
    Network Administration
    Network Analyst
    Network Manager
    Network Security
    Operations Analyst
    Programme Manager
    Project Manager
    Project Office Support
    Quality Assurance
    Service Delivery Roles
    Service Desk Roles
    Software Developer
    Software Engineer
    Software Testing
    Systems Admin
    Systems Testing
    Systems/Network Admin
    Systems/Support Analyst
    Technical Architect
    Technical Author
    Telecoms Consultant
    Telecoms Engineer
    Test Manager
    Tester/Test Analyst
    UAT
    Web Design
    Web Developer

    but what exactly are these jobs?

    OK, some of them are fairly/very self explanitory, but what about 1st/2nd/3rd line support (for instance)?

    Now obviously I would like to start studying with some sort of target to aim for (ie a particular type of job/position) that would suit me in the long term.
    .


    can anyone help?

    Ta

    Mark
     
    WIP: CompTIA A+
  2. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Depends what youre interested in.

    I want to get into a job where I will be installing maintaining and supporting PCs and Networks.

    So I would mainly go for support jobs then when I have more experience, go for something like Network engineer

    But as I said it depends what your interested in.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  3. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    1st/2nd/3rd line support definitions depend on the company.

    However - *usualy* 1st line takes the call and often works to a script they cannot diverge from. These filter out the 'where is the on/off switch' questions, and is often where many people start, as it isn't paid well! :biggrin

    2nd line have technical ability and experience, and deal with harder problems.

    3rd line is usualy where 'the buck stops'. Highly experienced people who deal with the really hard problems.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  4. WMSheep

    WMSheep Bit Poster

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    Thought it might be something like that.

    Ta



    Now, as to the rest of the list???
     
    WIP: CompTIA A+
  5. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Nearly all of that list are not 'exact' job titles. Often HR make up grand titles to try and attract people to a job.

    I used to be described as a "Systems Developer". Now I'm a "Voice Systems Analyst". My actualy job hasn't changed noticeably!

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  6. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Harry is right most companies have their own title for a job and it can change.

    Although I don't work in an IT related job my job title used to be Image processing technician, now its CTP operative.

    I do the same job now as I did back then but now use machines that cost £250000 more than the ones I used to use plus the new machines got rid of another departments as it does their job for them. But my job remains the same.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  7. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    As you are studying for the A+ perhaps it is best just to focus on the IT support jobs for now? :biggrin
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010

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