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First IT interview

Discussion in 'Employment & Jobs' started by Gazz1981, Mar 25, 2008.

  1. Gazz1981

    Gazz1981 New Member

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    Hi all, i have my first ever interview for an IT job this Thursday. It is for a First Line IT Support Technician at a fairly big oil & gas company. Any tips on what sort things i may be asked and i also what i should ask them would be greatly appreciated.

    I also have to complete a short multiple test quiz as part of the interview.

    the job spec is fairly brief:


    Duties under supervision include:
    • Day to day support of desktop software and hardware issues
    • Hardware & Software Rollout
    • Completing daily/weekly tasks as required.
    • Fully document fixes to capture knowledge.
    • Appropriate and timely escalation of incidents

    Candidates must possess:
    • Analytical and methodical approach to problem solving.
    • Self-driven and able to work by yourself or within a team.
    • Proactive approach to working practices and service improvement.
    • Be able to work with minimum supervision and meet deadlines.
    • Flexible team player
    • Good telephone manner
    • Client facing skills

    Experience of the following would be desirable:
    • Knowledge of supporting Windows 2000, Windows XP and Microsoft Office applications.
    • Broad knowledge of PCs, laptops and Information Technology.
     
    Certifications: HND Computing
    WIP: A+
  2. sunn

    sunn Gigabyte Poster

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    Good luck with the interview. :)
    Didn't you just start with the A+ about a month ago? Did you complete it already or you still working on that? :blink
     
  3. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    Kick butt. Take names.

    Good luck. :D
     
    Certifications: A+ and Network+
  4. Gazz1981

    Gazz1981 New Member

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    Thanks.

    Yeah just started the A+, but already got an HND in Computing.
     
    Certifications: HND Computing
    WIP: A+
  5. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Good luck Gaz :)
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  6. wizard

    wizard Petabyte Poster

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    Good luck 8)
     
    Certifications: SIA DS Licence
    WIP: A+ 2009

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