Eurgh ITIL

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I've just completed the three day ITIL course and all I can say is thank god thats over! I have never been so lost in meaningless terminology as I have over the last few days!

I don't even know if I passed the exam as they havent released the online version of the exam yet so it was paper based!

Need Beer.......

 

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Good thing your getting away this weekend Simon. Sounds like you need it!

 

Not really getting away for me Mitzs, its only 15 mins up the road! Just means that I can laze in my bed all sunday without having to worry about getting home!

 

Ahhh, so you get to really tie one on then and not have to worry about finding your hotel room later.

 

Assuming it's the Foundation course, it'll be score out of 40... you need 26 to pass.

 

I know v2 was a computerised test, perhaps they've been lazy and haven't written on for v3 yet? How long has v3 been out? Not long I think.

 

Ah ITIL, work are sending me on that in may, tbh I thought about cheating and studying it before going on the course. We already do the change management stuff but anything else will be totally new to me. still its another buzz word to put on the CV if I pass.

 

aparently the v3 exam goes computerised later this month, for me though it was paper based. guess I'll find out in 10 or so days!

 

Yerrrrk, You to Simon.... Horrible wasn't it? I too sat my ITIL v3 paper exam yesterday. We only finished covering the last part of the course at 2.15 pm and our exam was at 3.00pm!!

It was just so heavy on business terminology. I would have much rather done a course on something technical!

Its just the waiting game now, I'm not sure how I done, fingers crossed. I did make the fatal mistake of going through the paper after I had finished and changing some answers.

Need Beer, yeah I had a few list night, ITIL will drive you to drink.

Best of luck to you simongrahamuk, fingers crossed for the both of us.

 

With the current talk of more senior IT managers being more immersed in the business side of IT as well, I think it could be useful - especially when they start handing down work/jobs that are more based around the ITIL principles.

I guess also it expands your portfolio when looking for new jobs, if any company/business/government department is looking to go down the ITIL route at least they won't have to train you up.

That said, my company is forcing all of the managers to go on this course also - from the 3 managers I've seen after they've been ITILised they've ignored all the principles and are still managing the same way they've always done.

 

I guess also it expands your portfolio when looking for new jobs, if any company/business/government department is looking to go down the ITIL route at least they won't have to train you up.


Yeah, nearly everyone in our company has to be ITIL compliant at my company as we work on ICT for government organisations. I don't think its a bad thing to have on your CV and will be essential for understanding most of the documents flying around my company at the moment. The course should be renamed "How to speak ITIL" IMHO

 

As it is just a matter of terminologies, is it worth going on the course?

We are going with an ITIL compliant helpdesk later this year and have to be foundation qualified, but I don't fancy the 12 month tie in that comes along with the course, especially when it isn't something I would choose to do.

 

A friend has just got his ITIL foundation and he did it "self-study" way, a couple of texts and then took the exam separately - saved him a load of money and isn't tied into his company for any period of time.

The part where you "have" to be ITILised, if its a requirement I would have thought the company couldn't hold a year over you?

 

Agreed, the company cannot tie you in for something that is mandatory...for them!

Having done my ITIL foundation, but being capable of a pass before doing the course - I can confidently say it is far from just a terminology course.

Some companies really would benefit from being ITIL compliant, or at least close to it - there are some good underlying principles behind it.. but if you're a techie, then it's never going to be as interesting as tearing a server apart from troubleshooting routers - is it?

 

Just had to point this out (as it was pointed out to me numerous times on the course), you can not be ITIL compliant. There is no such thing.

ITIL is a framework that you adapt to your own needs, it is not a standard that you have to be compliant with.

Still no results yet......

 

Got my results in the post yesterday - I passed - 30 out of 40.

Now to never use it again........

 

well done Simon - now as you say, put it to good use

 

Well done!