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Ebay problem

Discussion in 'Internet, Connectivity and Communications' started by frogy, Jan 22, 2012.

  1. frogy

    frogy Bit Poster

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    Hi everyone hope ive posted this in the right place, if not i appologise. I can't get my browser to open ebay, it just says its waiting for the page then displays 'Internet Explorer cannot display the webpage'. I have tried using a different browser with the same results and used various spyware programs to check for viruses etc but my comp is ok. I can open every other site ok just not ebay. Anyone got any ideas?
     
  2. dmarsh

    dmarsh Terabyte Poster

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    Have you tried nslookup ? Are you sure your DNS cache on your client OS or router is ok ? Try flushing both caches, reboot computer and router if necessary. Are you sure your ISP's DNS cache is ok ? My ISP seemed to screw up their DNS servers once a month, they normally fix in about an hour though.

    Have you tried turning off friendly errors in browser and getting the real error code ?
     
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  3. frogy

    frogy Bit Poster

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    Sorry thats gone completely over my head, i dont understand all that technical jargon but i want to learn. If poss could you tell me the steps to take and what to look for. Yhanks mate.
     
  4. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Press the Start button (if you are on Windows XP) and then type 'cmd' in the run line. Press enter.

    In the black box that appears type ping www.ebay.co.uk

    What response do you get?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
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  5. frogy

    frogy Bit Poster

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    ok i did that. The responce said 'ping request could not find host please check the name and try again'
     
  6. Sparky
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    Sparky Zettabyte Poster Moderator

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  7. frogy

    frogy Bit Poster

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    ok did that got back

    pinging www-cctld.google.com [74.125.115.94]with 32 bytes of data:

    reply from 74.125.115.94: bytes=32 time=118ms ttl=51
    reply from 74.125.115.94: bytes=32 time=119ms ttl=51
    reply from 74.125.115.94: bytes=32 time=135ms ttl=51
    reply from 74.125.115.94: bytes=32 time=150ms ttl=51

    pind statistics for 74.125.115.94:
    packets:sent=4, recieved=4, lost=0
     
  8. Sparky
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    Sparky Zettabyte Poster Moderator

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    Cool, looks like it might be DNS issue. Are you able to set the DNS on your network card to 8.8.8.8?
     
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  9. frogy

    frogy Bit Poster

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    how do i do that mate?
     
  10. frogy

    frogy Bit Poster

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    have just found out how to do this and just done it. ebay now loads ok. thanks for your help.
     
  11. Sparky
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    Sparky Zettabyte Poster Moderator

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    Glad its sorted mate :)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010

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