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Problem BT HomeHub problem

Discussion in 'Internet, Connectivity and Communications' started by Johnd76, Nov 18, 2010.

  1. Johnd76

    Johnd76 Megabyte Poster

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    Hi guys,

    I installed my BT homehub today and i am having problems connecting wirelessly.

    I am using XP sp3, and when the hub has a wired connection it works fine (hence how i can post here). I can't connect to it wirelessly, it connected wirelessly when I moved it to an unsecured network but obviously this is a risk. im sure its something i have overlooked but its getting to were its just pissing me off.

    Any help with this problem?
     
    Certifications: MCP, MCDST
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  2. Johnd76

    Johnd76 Megabyte Poster

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    I have tried changing the channel, changed the router....still the same so it has to be some setting on the laptop

    any suggestions?
     
    Certifications: MCP, MCDST
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  3. soundian

    soundian Gigabyte Poster

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    Have you checked your encryption settings?
     
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  4. JonnyMX

    JonnyMX Petabyte Poster

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    I just plugged mine in and was away - didn't need to fiddle with anything.

    Although I hate to say this, have you tried installing all the crud from the BT CD? You can always uninstall some of the litter afterwards, but it might help...
     
    Certifications: MCT, MCTS, i-Net+, CIW CI, Prince2, MSP, MCSD
  5. Darkfunnyguy

    Darkfunnyguy Byte Poster

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    The good news I also used the BThome hub at home.

    First can you tell which hub you are using is it the BTHome Hub 2.0 version you are using?

    If you are then you will see SSID name, wireless key, the admin password on the back of the hub.

    First go to url address of your browser and enter 192.168.1.254 to go into set up wizard of the hub.

    If you do not know your username and password then used the a pin or something to reset the hub on the side for 15 - 30 seconds. Then enter the passsword given on the back of the hub.

    Let me know when you got into the setup wizard please?
     
    Certifications: A+, N+, MCP, MCDST, MCSA 2003
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  6. Johnd76

    Johnd76 Megabyte Poster

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    Cheers for replying folks, i think its my laptop that may be the problem...

    my playstation 3 is working with the wireless and also my brothers laptop went stright into wireless too
     
    Certifications: MCP, MCDST
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  7. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

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    have you installed the wireless utility and device driver from the manufacturer of the wireless module? If not, i would as it may support more functionality than the one you are using ie WPA2 encryption etc.
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  8. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    This.

    How you are you connecting to the access point? Are you using the wirleless card software or the standard Windows XP wireless settings?
     
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  9. Johnd76

    Johnd76 Megabyte Poster

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    Ah, so instead of using the driver from the Acer support....i should go to the actual site for my wireless?

    never thought of doing that.

    Will do that and get back to you
     
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  10. Johnd76

    Johnd76 Megabyte Poster

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    i trying to connect by using the software from the Acer driver downloads
     
    Last edited: Nov 20, 2010
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  11. Johnd76

    Johnd76 Megabyte Poster

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    No luck with going to the wireless vendor, the one i have is an Acer IPN2220 Wireless LAN card...

    I have the only version that they show on the site.
     
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  12. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

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    Have you looked in event viewer to see if there is anything being reported there?

    Is the wireless device turned on? there is usually a function key on a laptop to toggle it.
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  13. bazzawood30

    bazzawood30 Byte Poster

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    What os is your laptop using? I have seen vista have problems with wpa & wpa2 if your running vista i would try wep.
     
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  14. Johnd76

    Johnd76 Megabyte Poster

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    Yes the wireless is turned on....will have a look in the event viewer to see if there is anything.


    Its XP Pro sp3

    Im thinking it could be just goosed but then it works fine when the network is unsecured....im totaly lost with this one
     
    Certifications: MCP, MCDST
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  15. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Has the laptop been formatted or anything like that at some point? Just wondering if it has an old wirless driver installed...
     
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  16. Johnd76

    Johnd76 Megabyte Poster

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    I actually formatted it last week, then went to the Acer website and got the most up to date drivers they have.
     
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  17. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Did you put the chipset driver on?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
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  18. Johnd76

    Johnd76 Megabyte Poster

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    Certifications: MCP, MCDST
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  19. Johnd76

    Johnd76 Megabyte Poster

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    I hadnt put the chipset driver on, have done now but still no joy :(
     
    Certifications: MCP, MCDST
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  20. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Have you tried reinstalling the wireless driver? Might make a difference as you have the correct chipset driver now.

    What driver are you using?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
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