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Problem blue scrren and error code

Discussion in 'Hardware' started by hoppo32, Nov 27, 2010.

  1. hoppo32

    hoppo32 New Member

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    Hi,

    am new to the forum and I have just started my A+, and my brother has an old dell desktop and he has got a blue screen with the error code 0x000000ED. Also on boot up it says Keyboard Failure but the keyboard works fine. I have tried booting in safe mode but this does not work. If any one could help it would be much appriciated.

    Regards

    Hoppo
     
    WIP: A+, MCDST
  2. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Can you access the bios with the current keyboard?

    As for the Blue screen error, see here. However the error codes are normally: 0x000000ED (0xaaaaaaaa,0xbbbbbbbb,0xcccccccc,0xdddddddd)

    Where 0xaaaaaaaa, 0xbbbbbbbb, 0xcccccccc and 0xdddddddd can be different values.

    -Ken
     
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  3. steve_p1981

    steve_p1981 Byte Poster

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    as far as i was aware , that blue screen means that there is a conflict on the pc, i think it's got something to do with 2 items (not sure if it's hardware of software) trying to access the same resource like an address in RAM or something, if you can get into windows and look at your system properties, you may find a conflict highlighted. I could be wrong though. Hope this helps
     
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  4. GSteer

    GSteer Megabyte Poster

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    http://www.aumha.org/a/stop.php

    Is the best place to start for stop code troubleshooting.

    A BSOD/stop code does not always mean a conflict, it can mean many things, incorrect drivers, failed hardware amongst others.

    That code being related to the hard drive system I would personally take an image of the drive as soon as possible in case its is failing. After that I'd follow Kens link above.
     
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  5. hoppo32

    hoppo32 New Member

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    Hi,

    Thanks for the replies, I installed windows xp again and it is running ok, but there is no network card showing in device manager and when I plug my modem in , there is no new ahrdware found. Also my brother who's pc this is says in the past he has had a message saying low battery voltage on the screen.

    Mark
     
    WIP: A+, MCDST
  6. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Have you installed the drivers?

    You can change (or even a reseat, as sometimes the battery does not sit properly) the battery on the motherboard.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  7. hoppo32

    hoppo32 New Member

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    Before I re-installed XP it was working fine, I connected via my laptop with no problems. I even phoned talktalk tech support, who were not alot of help!

    It is an old system he has, which he is going to replace soon anyway. He said he will give me this, so i will try and repair it.

    Cheers

    Mark
     
    WIP: A+, MCDST
  8. quuuaid

    quuuaid Nibble Poster

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    Regarding the keyboard failure, are you using a USB keyboard? If so, that's probably just popping up because there's nothing in the keyboard port. You can go into BIOS and change the keyboard settings so that it does not report that message.
     
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  9. quuuaid

    quuuaid Nibble Poster

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    Great page. Thanks for providing that link, it'll probably come in very handy in the future!
     
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