Problem blue scrren and error code

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Hi,

am new to the forum and I have just started my A+, and my brother has an old dell desktop and he has got a blue screen with the error code 0x000000ED. Also on boot up it says Keyboard Failure but the keyboard works fine. I have tried booting in safe mode but this does not work. If any one could help it would be much appriciated.

Regards

Hoppo

 

as far as i was aware , that blue screen means that there is a conflict on the pc, i think it's got something to do with 2 items (not sure if it's hardware of software) trying to access the same resource like an address in RAM or something, if you can get into windows and look at your system properties, you may find a conflict highlighted. I could be wrong though. Hope this helps

 

http://www.aumha.org/a/stop.php

Is the best place to start for stop code troubleshooting.

A BSOD/stop code does not always mean a conflict, it can mean many things, incorrect drivers, failed hardware amongst others.

That code being related to the hard drive system I would personally take an image of the drive as soon as possible in case its is failing. After that I'd follow Kens link above.

 

Hi,

Thanks for the replies, I installed windows xp again and it is running ok, but there is no network card showing in device manager and when I plug my modem in , there is no new ahrdware found. Also my brother who's pc this is says in the past he has had a message saying low battery voltage on the screen.

Mark

 

Before I re-installed XP it was working fine, I connected via my laptop with no problems. I even phoned talktalk tech support, who were not alot of help!

It is an old system he has, which he is going to replace soon anyway. He said he will give me this, so i will try and repair it.

Cheers

Mark

 

Regarding the keyboard failure, are you using a USB keyboard? If so, that's probably just popping up because there's nothing in the keyboard port. You can go into BIOS and change the keyboard settings so that it does not report that message.

 

Great page. Thanks for providing that link, it'll probably come in very handy in the future!