Thoughts on ITIL?

Discussion in 'The Lounge - Off Topic' started by Sparky, Aug 19, 2018.

  1. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,506
    405
    319
    I’ve posted on this before but does anyone have any thoughts on the ITIL foundation cert?

    Trying to get the guys at work interested in this so thought I would have a look first myself – a few chapters into the book and I want to set the book on fire and forget the whole thing.

    Yes, I know its common sense but the training material is so dry it’s unreal.

    Any words of wisdom before I get a beer from the fridge to ease the pain? :)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Office 365, Server 2016, CEH
  2. nisseki

    nisseki Nibble Poster

    99
    31
    20
    I have no plans to take this cert.

    As you said, it's dry and it looks so boring.

    But we have apprentices that take an ITIL course for a week and take the exam at the end and most pass it.

    So it could be an easy certification for you to get in such a short period.

    Good luck!
     
  3. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,506
    405
    319
    Cheers – yeah this cert always seems to be given to apprentices or junior members of staff. Not 100% sure why though. Clearly they will managing suppliers and defining SLAs. :)

    I did speak to some service\business consultants last year as we were purchasing another company and I was interested in bringing a more structured approach to helpdesk and customer management. Anyways one of the consultants didn’t rate ITIL whatsoever!

    I shall stick with it for now and assess later on.
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Office 365, Server 2016, CEH
  4. Juelz

    Juelz Gigabyte Poster

    1,586
    307
    201
    I have this cert... personally it has no value to me. You are better of getting them training videos of udemy.. thats all I needed to pass.. a 6hr video course and I was done.
     
    Sparky likes this.
  5. dmarsh

    dmarsh Petabyte Poster

    4,044
    396
    219
    ITIL do...
     
  6. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,506
    405
    319
    Yeah - online training might be the answer here. The books should be set on fire :)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Office 365, Server 2016, CEH
  7. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,506
    405
    319
    Signed up to Pluralsight - some of the vids look good :)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Office 365, Server 2016, CEH
  8. Pseudonym

    Pseudonym Kilobyte Poster

    332
    91
    55
    I did it a few years back. The most boring thing I've ever done. You could literally study for and pass this exam in a few hours though, so potentially easy CV filler.
     
  9. JonnyMX

    JonnyMX Petabyte Poster

    5,257
    220
    236
    I essentially did ITIL foundation as part of an OU course.
    God, it was dull.
    I’ve done plenty of methodologies such as Prince2, SureStep and others but I really struggled to get my head around ITIL.
     
    Certifications: MCT, MCTS, i-Net+, CIW CI, Prince2, MSP, MCSD
    JK2447 likes this.
  10. JK2447
    Highly Decorated Member Award 500 Likes Award

    JK2447 Petabyte Poster Administrator

    Top Poster
    of the Month

    6,384
    627
    318
    Ditto I’ve tried to think of something to say about ITIL but I find it quite dull. That said I’d get it definitely as it’s recognised and does teach good learns. You never know you might like it. Bro on here went on to do master levels of ITIL as he’s a PM
     
    Certifications: VCP4, VCP5, VCP6, VCP6.5, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
    WIP: VCAP 6.5 DCV
  11. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,895
    382
    341
    I did the ITIL v3 Foundation cert, then I went on to do the FITS level 4 Practitioner and level 5 Manager course (before they changed it - reduced the requirements and made it a level 3 and level 4 qualification) - which is basically ITIL for the Education sector.

    The foundation cert, imo, really only introduces the subjects but really concentrates of getting everyone on the "same page" terminology wise. The issue, I have with this qualification is when people start taking what they have learnt on the foundation course as gospel - set in stone and then implements more than necessary red tape - not for the benefit of the organisation or the IT Department, but for the sake of implementation.

    But I do know would you mean by dry... I self-studied for the foundation exam and by day 1 I wanted to stick toothpicks in my eyes just to keep them open, haha :D
     
    Certifications: CITP, PGDip, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: MSc Open and MCSA
    JK2447 likes this.

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.