PC restarts after power down

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

One of our users has an older Micron PC with a PIII running Windows 2000 Pro. She selects "shut down" to power down her computer and gets to the screen saying it's safe to shut off her PC. She does so and it immediately reboots. I looked around in her BIOS to see if there was some sort of option that needed to be changed but didn't see anything that fit the bill. Same for her Power Options through control panel. What can I check next?

 

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

Well, I always check Layer 1 first...

1. Check to make sure the power cord is fully seated.
2. Check to make sure the MB power feed is fully seated.
3. Pop the front panel off and ensure that the power button is fully-seated, and clean from debris/detritus.

If those are not the causes, you may have a power supply that is starting to fail or the power switch itself may be starting to wear out and not keeping the power circuit in a completely isolated state.

HTH

 

Hi - presumption being the order of the day - I presume that the MB is ATX based, coz as far as I know if it is, if you select shutdown from the OS, the 'it is now safe to to shut off your PC' message doesn't even show as at that point the whole machine powers down without having to turn it off at the switch

See if the BIOS has any APM options set (you might have already done that) which are interfering. If not then I agree with 'z' might be a dodgy switch with fluff/crumbs etc in it.

 

I already checked the BIOS and didn't find an offending APM setting. I'll check the physical layer issues when I get a chance (it's somewhat low on my list of priorities right now). Thanks, gang.

 

Is the BIOS set to boot on lan, could that be causing the issue?

 

Im pretty sure if you pull the plug out the wall it will not start to boot.



If it still boots you are in trouble - the PC is probbaly planning on taking over the world.

 

Kelton, your a genius

Definitely worth some expert points I think. :P

 

I'd be hard pressed to suggest to the user just to reach around the back of her computer to pull out the cord every night. Of course, there's a switch right in the back of the power supply that would do just as well.

Doesn't boot on LAN. No UPS on this one. Haven't had a chance to get back to it. About four building inspectors have been waiting to be upgraded from Windows 2000 to XP so I've been doing that. Still waiting on a problem I'm having with Adobe (if they don't send me that @#%&^&* e-mail with the serial number soon, I'm gonna... :snipersm: ). Having all sorts of problems with a database application that I can't really fix because it's a memory and bandwidth hog.

And I still have to do my paperwork.

 

ahhh the life of a tech.

 

GOT IT Trip, !!!

Here's your answer ...........SHOOT THE USER

:snipersm:

I suggest you wouldn't have any re-boot issues then

 

You scared the heck out of me with the photo, Si! Is that really you???

 

'fraid so, Trip

 

No way, I'm much more refined than that.

 

Hey Jak, dont forget I still got that picture of you. I'll not show it for a small fee...

 

Show it, show it!

 

@Trip: He won't, cos I've still got a special pic of Rosy

 

Oh...What's Rosy got to say about that, Gav?

 

I'll leave this one to Rosy. You never say anything back to her which always makes me smile.
(sorry rosy , wont do it again Rosy )

Ha Ha

 

Trip,

check the settings in BIOS under power management for an option that makes you press and hold the power switch for 5 Secs to turn the machine off, I think you will find that this is enabled and when the user just quickly presses the power button he/she is 'Waking the PC up again', tell her to press and hold the button (or disable the option in BIOS) and you will have no more complaints.