Outlook 2003 question

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Hi guys - quick question....

Someone using outlook on 2003 on an exchange server - I need to change the location of their global address list. To do this i have been advised to re-create their outlook profile, normally simple, i took the location of his PSTs and i can just re-create it. but he has a number of personal contacts (in the address book, under contacts). Are these stored on the mail server, or locally? If so are these re-created with the outlook profile? I tried to find a save option, but couldnt see one

Many thanks for any help

 

The problem is their outlook is pointing at the wrong GAL and i need to adjust this to the correct GAL? (i can edit the GAL itself, but this is locally on the users machine) But i was going to do this by recreating their Outlook profile - i had a look in export but couldnt find out how to export the contacts

 

Steve,

You can export the .pst files to a path. The Wizard will then ask you what you want to export. From here, if you scroll down the list , you should see contacts, calender etc.....

There is also a tick box for *include all subfolders*

Hope this helps.

Si

 

Cheers Si - had a quick go at this on my home PC - i see how to get to the menu - but when i opt to save the contacts, it comes up as a PST file - is this normal?

 

Steve,

I am not at my house at the mo, otherwise I would try it on the boyce.local domain!

I can only recall exporting *everything* (local machine
) via the export wizard. From here, select export > .pst file and then you should see contacts after scrolling past the inbox, sent, stuff for me, crap, PC stuff etc.

Hope this helps.

Si

 

Oh, I almost forgot, there is a handy little utility from MS called PFbackup, and although it has worked fine for local accounts I have never used it for exchange.

Si

 

Basically when you go to the address book and look at the GAB, right click properties, this is pointing at the wrong place (the actual address book itself, not the option for GAB or personal contacts), i need to re-create their profie to make this point at the right GAB. However as you say i need to make sure that the outlook contacts bit is safe, i just wasnt sure if the contacts were stored in a PST or another file, but ill give it a go on my own outlook

Thanks for the help guys

 

Just thinking - if you go "go - folder list" to view the entire mailbox (calander, inbox, journal, etc) - contacts is present in this, which would imply that the contacts (personal, not GAB) are stored on the mail server?

 

Hmm - the users mailbox's at work are working off an exchange environment, but they have mailbox limits - so most people have PST's located locally or on a share also.

I thought "mailbox" was a cumulitive term for Calander, Contacts, Mail, Journal, Notes, Tasts etc and so anything included in the users "mailbox" would be stored on the exchange server as it is an exchange environment?

 

Cheers AJ!

So i suppose the first thing is to work out is where his PAB is stored, either on the mail server or in a PST? I guess if i right click on the "contacts" bit in the address book and look at the properties, it will either give a PST location, or a mailbox name?

Or I could open up the folder list view, show the user the mailbox contacts and ask if those are all the ones he is talking about?

 

Turned out it was stored on their mailbox (went to the address book, right clicked on the contacts, it came as "username - mailbox" so i recreated his profile and this pulled in the correct address book.

Thanks for everyones help!