Nato Phonetic Alphabet

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Just thought i'd post this here....if i hear another 'F for Freddy' i may be violently sick, to all here who work in telephone based support, please learn this!



(Dunno what's up with the numbers though? )

 

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Well-posted, Arisen - should be required learning for all.

Had to laugh (to myself) today at a customer who, spelling out his username said "A, for amino" (oooh, fancy, I thought) followed immediately by "F for frog" Made me smile

 

Woodrow Wyatt (oddball 20th century British journalist & politician) once booked into a French hotel. When they asked him how he spelt his name, he replied
"Wyatt. That's Waterloo, Ypres, Agincourt, Trafalgar, Trafalgar."


Never figured out why 9 should be niner?

 

My favourites are Whiskey Tango Foxtrot.

 

Romeo Oscar Tango Foxtrot Lima Mike Alpha Oscar

 

One of my colleagues was doing a really good job on a postcode once. It went something like:

Papa Oscar Seven, two delta...

And a look of confusion and horror crossed his face as he ended it off with,

...er, Elephant.

 

LOL. I live on Post Lane, and if I don't spell out P O S T and give postcode for it, you wouldn't believe what the person on the other end of the phone line reads back to me.....

I've had Coast, Cause, Pose as in pose for a picture, Dose as in a dose of medicine, Roast, Rose, and a few more I can't recall off the top of my head right now. I always spell it out as it ends up saving time and having to repeat myself a few times. I suppose some service center people think I'm be ridiculous, but I've had so many of them screw up a simple word that it's not funny.

How people can mistake a P for an R I don't know but it sure happens a lot.

I have the same thing happen with numbers so if I have a series of numbers such as 14923895 I won't give them individually. I'll say fourteen ninety-two, thirty-eight ninety-five. One is a familiar date in the US the other sounds like a price in a store and they seem to stick in people's heads much better than a string of 8 digits will.