MSN Messenger

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A friend on mine is using msn messenger on their own computer with no problems but when they try to log onto msn messenger on someone elses computer msn tells them that the user name or password is wrong......Does anyone have any ideas why this could be happening?

 

yep it does sound like a user error, sometimes my niece uses messenger on my pc and has no issues.

 

What relevence that has is anybodies guess.

 

I was trying to point out that my niece can use her messenger on any computer by typing the password etc so can anyone else so it must be a user error by incorrectly typing in the password.

 

It uses single signon via LiveID.
http://get.live.com/getlive/overview

 

Does he type on his computer using all-caps? My grandfather does and when he uses my computer his messenger dosent work either

 

Sorry GBL, I overlooked that as a possibility as I as thought that that fact was pretty much obvious.

 

I even tried doing it for them, but it still wouldnt work.............very strange!!!

 

are they logged in somewhere else?

it won't work if they are.

 

No they are "signed out" of there own........could it be something in the options in MSN?

 

Uhm.... yes it would.

The other instance where they are logged in would just log off.

You know you don't have to give advice on everything GBL.

 

are they entering their full username (ie [email protected] - rather than just username), they need the full whack to log in. Double check that they are entering the correct password.

Options wouldnt affect it. If someone else can log into msn on the same windows account, and they cant, its an ID 10-T error, plain and simple - well, at least if they are able to log onto their account on their own machine at any rate.

 

get them to try http://webmessenger.msn.com/ it make be that they have the password saved, if it doesnt logon there, then its very likely they are using the wrong login details.

 

I dont think its an idiot error Fergal lol...............

 

its such a great phrase though. would you prefer PEBKAC? It is fairly likely thats the case though. Hell, even I get it when I install on a new machine, more so with aim and yahoo - i forget what the password is, takes me about 4 attempts to remember what I set it to.

 

So what is PEBKAC? lol.............or am I being thick?

 

Problem Exists Between Keyboard And Chair.

Harry.

 

Ah..........cheers for that, i might use that sometime in the future!!