More mouse problems

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My two Dell PCs use USB wireless keyboards and mice. I noticed that a red light is showing next to the symbol for the mouse on one of the wireless transmitters. They keyboard is fine but the mouse constantly loses the connection to the transmitter. I have to keep hitting the reconnect button on the bottom of the mouse to get it to work, but it will disconnect within a matter of seconds.

Needless to say, this is somewhat annoying, especially since it's my lab machine. I tried replacing the batteries in the mouse but it had no effect. I changed USB ports thinking there might be a problem but again, after the PC detected the "new hardware", I had the same problem. I have the exact same set up on the other PC, there is no red "error" light shining by the mouse symbol on that transmitter and the mouse is working just fine.

Having a heck of a time finding any online documentation on this. Anyone out there have any ideas? Thanks.

 

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Can you swap the two mice over between the two PC's ? Would at least be interesting to know if the prob was replicated on the other PC with that mouse, Trip.

 

what brand are they Trip? And could the one it doesn't work on be older that its having a compatible issue? And have you tried switching them to see if this happens on the other computer?

 

The wireless keyboard and mouse are Dell and came with the computers. I ordered both PCs at the same time so they are the same age. I have tried moving the mice to the opposite computer but neither one will pick up the other transmitter. The monitors are back to back with the users facing each other so one thing I considered was RF interference, but if that were the case, why wouldn't both mice be affected and why would the keyboards be completely unaffected?

 

So uninstall and reinstall on the oppsite computers. I know it a pain in the arse but your a tech so just do it! It could help elminate if it something with that mouse or if it the other computer.

 

Nevermind. It's the batteries. The red indicator on the transmitter must be a low batt signal. I switched the batteries between the "bad" mouse and the "good" mouse and the red light went out on the transmitter and the mouse worked fine.

I found these replacement batteries in our "junk" drawer and they weren't in a package. I assumed they were ok or at least hoped so. Guess we need to go shopping for more AA batteries.