Keeping track

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Hi All,

One for all the MSP bods out there more than anything, I work for a small MSP with about 120 clients on the books. We've got GFI Max for monitoring and some inventory management and Autotask as our helpdesk system both of which work well, unfortunately we also have a whole load of information which isn't held in either (passwords, DNS hosting details, ISP details, etc, etc) we looked at moving this from its various locations (mostly a horrendous old Access DB application and a whole load of spreadsheets) into Autotask but found it generally unwieldy.

I'm trying to come up with a workable solution for as small a budget as possible to bring everything together in a customisable and easy to use single system, preferably searchable.

What's everyone else using for this sort of thing?

 

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if it's just content management - sharepoint maybe?
We've just setup sharepoint for my environment in tracking everything from computers, assets, warranties, server info etc.
New fan of sharepoint 2013 - it's been a great tool for us to implement

 

hmmm, possibly. Not really had a lot of contact with Sharepoint but could be an option, I'll start doing some reading!

 

What about something like DokuWiki? It's open source and searchable but I wouldn't store passwords in that as everything is in plain text files.
For passwords, what about Keepass?