Interview on Monday

Discussion in 'Employment & Jobs' started by greenbrucelee, Apr 17, 2008.

  1. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    Good luck mate! I got my fingers crossed for you! And pleaseeeeeeeeeee don't slash anyones tires! :ohmy
     
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  2. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    I wouldn't do a thing like that :twisted: Cheers :D
     
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  3. Tinus1959

    Tinus1959 Gigabyte Poster

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    Best of luck mate!
     
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  4. GiddyG

    GiddyG Terabyte Poster Gold Member

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    Ooh... good luck to you too! :D
     
  5. GiddyG

    GiddyG Terabyte Poster Gold Member

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    Oh I agree with Mitz, GBL... not anyone's... just the people interviewing you... :twisted:8)
     
  6. grim

    grim Gigabyte Poster

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    howd it go ?

    Grim
     
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  7. supernova

    supernova Gigabyte Poster

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    Good luck ... got mine in about an hour :blink

    Andi
     
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  8. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Had the interview today and I got some really positve vibes back from the two people interviewing me.

    The job duties are:
    1. To deliver exceptional customer service.
    2. provide support on a day to day basis of PCs, Networks, ATM machines, Printers.
    3. To provide advanced systems knowledge to assist PC & network support staff with the day to day support on Head Office, Branch and Estate agency PCs/Networks and associated systems. (10 man team 1000+ users over 33 sites)
    4.Follow departmental procedures
    5.Achieve & maintain help desk standards.
    6.Assist with project management
    7.Weekly Team meetings.

    I feel the interview went well I had a lot of how would you questions relating to customer service such as "What would you do if you get a call from a user with a problem you cannot solve". I answered that I would say to the user I will get back to them and ask a more experience tech for advice.

    Another question was "if you have how would I deal with a user who doesn't seem to understand the advice you are given". I answered try to explain it in simple terms and maybe use an analogy.

    Then I thought this is kind of like the A+ :D Anyway they said they will let me know in a couple of days so I am keeping my fingers crossed.

    The guy even asked about my A+ and was impressed that I was self studying and not doing it through a TP.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
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  9. Rob1234

    Rob1234 Megabyte Poster Forum Leader

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    Sounds like it went well, now the worst part the waiting.
     
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  10. nXPLOSi

    nXPLOSi Terabyte Poster

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    Sounds good to me! They'll be well aware now that your self motivated, as you done the A+ alone, which is a major bonus in my book. :)

    Let us know when you know mate :)
     
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  11. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    I'm hoping I get it. The place seems like a good place to work with a good learning experience along with training etc.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  12. sunn

    sunn Gigabyte Poster

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    Sounds good, and you got promising feedback.
    So far, so good 8)
     
  13. BosonMichael
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    BosonMichael Yottabyte Poster

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    Very nice answers to those questions, GBL! :thumbleft

    Unless they find someone experienced for cheap, they'd be crazy not to hire you, Stephen. :)
     
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  14. derkit

    derkit Gigabyte Poster

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    Rock on mate - sounds like a sweet interview.
    Let us know how it goes - fingers crossed for you! :D
     
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  15. GiddyG

    GiddyG Terabyte Poster Gold Member

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    Heh... looking good GBL. 8)
     
  16. NightWalker

    NightWalker Gigabyte Poster

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    Well done GBL. You do get a feeling after an interview if it went well or not, now the waiting game....
     
    Certifications: A+, Network+, MCP, MCSA:M 2003, ITIL v3 Foundation
  17. BosonJosh

    BosonJosh Gigabyte Poster

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    Hope it works out for you, GBL!
     
  18. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Thanks everyone, apparently there are some interviews tommorow I am just hoping I come across as the best for the job.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  19. supernova

    supernova Gigabyte Poster

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    fingers crossed

    AC
     
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  20. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Cheers :D

    I hate waiting.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?

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