Internet Explorer 6 Problem

Discussion in 'Software' started by Pablo1888, Jan 8, 2005.

  1. Pablo1888

    Pablo1888 Byte Poster

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    Hi Guys

    Having a problem with my partner's cousin's PC at the moment. She recently upgraded to NTL broadband from a dial up connection. Having to install the broadband connection herself and not knowing anything about it, she has encountered a problem. I have had a look at it and fixed the connection, but when I try to connect to the internet using IE an error keeps coming up - 403 Forbidden You were denied access because: Access denied by access control list. I have checked Microsoft's knowledge base and it says the problem is with a dial up connection. I deleted the dial up connection as it is no longer needed but I am still getting the message. I scanned her PC and she had a ton of virii and spyware on it. I installed Netscape for her and it works perfectly but this IE problem is niggling me.

    Any help appreciated.

    Cheers

    Paul
     
    Certifications: MOUS Master, MCP 70-210, A+
    WIP: CCNA
  2. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    check IE is not trying to use some form of PROXY provided by her previous Dial Up ISP, as if shes not using that accoutn she may well get access denied errors
    is it one of those branded IE's that ISPs used to distribute? if it is i would lose it and get the straight MS one of possible

    you should be able to remove the proxy settings if there are any


    Tools -> Internet Options
    Connections Tab

    LAN Settings

    clear any proxy settings, and check 'auto detect settings'
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  3. Pablo1888

    Pablo1888 Byte Poster

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    Excellent Phoenix!!! That solved the problem.

    Thanks a lot mate.
     
    Certifications: MOUS Master, MCP 70-210, A+
    WIP: CCNA
  4. ported

    ported New Member

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    Boy, am I grateful for that fix. I've been trawling around for days trying to fix the exact same problem and just found this thread. Worked a treat. Thanks a million!
     
  5. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    Uh...why doesn't she just use Netscape or better yet Firefox? IE is an accident waiting for a place to happen anyway. :tongue
     
    Certifications: A+ and Network+
  6. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Pablo- Glad you sorted your problem

    Porto- Hi, and welcome aboard. Why not pop into the new members area and say hello :)
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  7. eyeball

    eyeball Nibble Poster

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    Certifications: A+, Network +, MCSA
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  8. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

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    I agree with you except for the fact that in order to use the Windows update site you have to use IE. Because updates are so important and because some other web sites utilise Active X functionality you really do need IE to work even if it is not your default browser.

    I prefer to use Opera these days as my number 1 browser. Going back to IE feels horrible in comparison.
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  9. JonnyMX

    JonnyMX Petabyte Poster

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    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaarrrrrrrrrrgggggggghh!
     
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  10. eyeball

    eyeball Nibble Poster

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    To use the site, yes, but not for using the automatic updates.

    Just set it to "notify me but don't download". Works for me.
     
    Certifications: A+, Network +, MCSA
    WIP: CCNA, MCSE+security
  11. Pablo1888

    Pablo1888 Byte Poster

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    Very helpful site eyeball! [​IMG]
     
    Certifications: MOUS Master, MCP 70-210, A+
    WIP: CCNA

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