Hi my computers got a problem can you any help

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I got a AOL cd which takes care of the Broad band installation, but on the final stage of setup it says the ethernet connection is not recognised. its securely connected.......... or do i need to do a manual dial up setup? how do i find out the IP address?



On the second computer it works fine.


Many thanks your help will be much appprciated.

 

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I have discovered your problem.

I'd recommend setting that CD on fire.

 

what do you mean "setting that CD on fire" i never came across that term... but many thanks for the input.

 

Other the BM stirling advice to kill itm, kill it with fire, we need to know, what are you connecting what to and what have AOL supplied you with befire we can help you further. The more information you give us the better.

 

I think it STP ethernet cable running from the D-link modem to the computer..... *What does kill it with fire mean" its a ADSL interent ethernet thing...... connected to the phone line.

the Cd is a Easy install CD AOL broad band..... wat other details do u need?



Many thanks for your input.

 

It means to take the CD, douse it with your favorite combustible liquid, and (carefully!) ignite the liquid, thereby setting the CD on fire, rendering it utterly unusable.

Disclaimer: Please do this in a safe environment, as I do not want to be responsible for you setting something of value on fire.

The reason I suggest this is that AOL is just about the worst (if not THE worst) service provider (and here I use the term "service provider" rather loosely) in the world. Any tech worth his salt will agree.

 

I am a tech, I am worth my salt, and I agree wholeheartedly with the above.

My advice is to change 'service' provider as fast as humanly possible.

 

Greetings.... did you check The Network Adapter to see That it was Properly Configured....are you Recieving Broadband service Through your Cable Provider.... also Can you access the Internet.w.o AOL using Internet Explorer, Firefox etc....Try going to "My Computer Right Click Properties, Then Hardware, Then Device Manager.. and Look @ your Network Adapters.. if it says "OTHERS" in place of The adapters. Then Thats your Problem.... you can check your IP address..If you Use Windows 2000 / XP Pro or Home... Follow These steps... go to START then RUN then Type CMD then you should see a Black Box commonlly known as "DOS PROMPT" Enter " IPCONFIG / ALL and you should see your 1-Ethernet MAC Address, 2-your IP address, 3-your Subnet Mask, 4-Your Default Gateway and 5-your DNS Servers...... if you have a Windows Vista Machine.... the RUN option will not appear by default... Just Change your Start Menu to Classic.... Right Click on Start.. Select Properties Then select CLASSIC start.... and Follow The same Steps Just Mentioned....Note.. If you do Get a Valid IP address.. Then Try Pinging something... EX: ping yahoo.com... you should recieve 4 replies....or timeouts..... Hope This Helps.. Otherwise Please provide additional Info so we Can better assist you with your Issue... Good Luck....

 

You don't need to do that to shell out to a command prompt in Vista. All you need to do is type CMD in the default *start search* box and press return. The same is true for anything else you would have typed in the RUN box in XP.

 

Absolutely.. yes you can you That Option also...

 

Does your shift key work ok?

 

As many others in this thread have said; I would recommend getting a different broadband supplier. How about Virgin\Blueyonder\Talktalk\Be.. etc?
I'm quite shocked that you have the ability to register to forums and post, yet haven't taken note of the worlds' hate of AOL.

You are well on way to being a CEH, sir!

WKey + R ftw?

 

AOL is pants and their CD is pants. I used to be with them and had the same problem with their crap cd, sometime you would have to try two or three times to get it to work.

I recommend you follow BMs advice

 

Are you allowed to install it on two different computers?

 

Considering it's AOL, if it's not working I'd say you've installed it successfully...

 

you shouldn't be allowed to install it on one let alone two.

However, if it's just ISP software for connecting to their service, it's not gonna come with a licence saying only to be installed on one PC.

 

Its Funny how a person Registers to a site to get help.. and all youall can do is Bash....... As for My shift Key Working... I will be shifting My way out of this site.......Secondly I am Not ONE WITH PROBLEM installing software.... Those of you who really have The Talent.. spend there time Looking Like a Bunch of ASSES.... as for the topic Of DUMPS...I may have used Them... but it seems that This Place Has Certainly Inherited some.... DUMPS.......

 

It's not just the fact you used them, it's that you flaunted and defended their use.

ciao

 

"A LOL" more like, amirite?