Fraser McKenzie

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My son signed a contract back in october with fraser mckenzie. he is a beginner in I.T and he cannot finish the course. i dont mind paying the 4 grand but if october comes again then i will have to pay 8 grand. We want to close the contract and just pay off the 4 grand and get it over and done with. but we do not know who to contact can somebody please help.

 

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Aaaaaaaaaaaaaaaaaaaaaaaaaarrrrrrrrrrrrrrrrghhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

have you tried contacting frazer mckenzie? that would be the first place that I'd ask.

 

I would contact whatever financial institution you owe the 4K to with a check in hand.

 

Not again

Didn't they go bankrupt or something?

 

There are three parties to the agreement:
You/Your son - FM - The bank.

You need to get at least one of the other two to agree with you in order to get anywhere.
You/your son will have contracts with both with various terms and conditions.
I suggest the first thing you do is dig them out and see exactly what you have agreed to.

If you are resigned to a loss anyway, then settling early may save you some interest.

You will need to be a bit clearer about why your son cannot finish the course.
You say it's because he is new to IT - FM will just say that they have support to help him and he will have to show that he tried to use it and it didn't help.

Basically, to break the contract you will need to proove that your son did what he could and in some way FM failed to provide what they promised.

Try CAB in the first instance, then consider small claims.
On the up side, many companies won't want to go through the hassle of a court case - on the downside, if FM has gone bust as has been suggested - you're wasting your time. You'll get no course material, no support and no chance of any of your money back.

Oh, and AAAAAAAAAAAAAAARRRRRRRRGGGGGGGGGGHHHHHHHHHHHH!!!!!!!!!!!!

 

Oh, just a thought -
If you've paid by bank loan or credit card, you may be able to go to them and say that you cannot get what you've paid for because the company has gone bust. Assuming they have, I can't really be bothered to check if you can't.
You may well be entitled to some sort of help, even if it's only training with another company.
Cut your losses!

 

Oh, and HA HA!

I've just noticed that the Google ad banner at the top of this page is for FM!

That's just poetry in a bucket!

 

my daughter is in the same boat the bank has asked to start paying back the money can any one give me some advise she only done 4 weeks training and could not pass the first exam she was unemployed so how the hell was she going to pay them back .........what a scam:

 

That would depend on the circumstances.
We see this sort of thing all too often.

Why did she only do 4 weeks training?
Did they tell her she wasn't allowed to do more than that, or did she just get fed up and stop studying?
Was she supposed to take an exam after the first 4 weeks? Which exam was it?
Did FM tell her she was ready to do the exam?
Did she attempt the exam and fail, or not even attempt it?

I'm sure FM leave a lot to be desired given the other posts we've seen.
However, it's often a two way thing.
If I go and buy a car from a dealer then never drive it - or maybe never even collect it from the dealer - have they scammed me?
Should they give me my money back?

 

Neither do those of us who run ad blocking software

 

Technically the consumer credit agreement act gives people the opportunity to "sue" or reclaim (whichever wording you prefer), the money back from the lender if the company itself goes bust and doesnt provide what you have paid for.

Worth asking the CAB about this.