FarcelForce Strike Again

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Well I ordered from Ebuyer yesterday and paid for next day delivery, it's 4:45pm and still no delivery so I call up Ebuyer to chase, turns out FarcelForce received the goods and simply failed to put them on a van to be delivered today.

Have advised Ebuyer to get the goods returned to them as I am going to have to order from elsewhere now (I can't afford to have tomorrow off).

So a big FU to FarcelForce for once again being the most incompetent courier delivery service out there... well done.

 

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That is why its best to get deliveries to your work address no time off needed unless it is a really big parcel that is!

 

Happened to me a few times with DHL... Never used them since!

 

+1 for work deliveries if they dont mind the constant stream of amazon and ebuyer boxes turning up then thats the best bet!

 

We use CityLink in work. They are beyond inept. We can't get them to collect, we can't get them to deliver properly. We use DHL for some products, and they are fine, until something goes wrong, or something gets broken. Then try to lock them down ...

Citylink though, we have actually had them in the factory and the driver got in his van and drove off without picking anything up. Shower of ****e.

 

Have any of you tried Yodel, they used to be called Home delivery network, I discovered that if you wanted your parcel delivered in time you would have been better off placing your item in an unmarked box on the top of a glacier. The odds of it being delivered where slightly in favour of the glacier method.

 

DHL/Yodel are shocking. Our main supplier at work used to use them to ship our products to our customers, they were appalling! They then switched to DPD who have been fantastic, a massive upgrade to DHL/Yodel! We have the odd problem, but that is expected in the courier world.

City Link (personally) I think have improved their service over the years. Years ago I would not rate them. However over the last year, I have had 3 parcels collected by them promptly, along with 6/7 deliveries this year from them and I've not had an issue (touch wood).

I think every courier has their nightmare story/customer. To put it politely, stuff happens!

 

I've had more than my fair share of incompetent deliveries.

I have everything delivered *ahem* to work - but it's seldom a smooth process. It's usually late or doesn't turn up at all.

For the last 2 years I've paid for Amazon Prime.
The first year it was Ok, but this year has been atrocious. Out of about a dozen "guaranteed" next day deliveries - there have been 2 on time.
When I complain, they extend the Prime by a month

NB

 

That stinks. and Ebuyer should be sticking a rocket up their arse for that but they probably wont.

We use DPD at work and so far they have been both cheap and excellent
G

 

Yodel are the only courier I have had issues with in the past. Its a shame as Amazon use them.

 

I guess it comes down to where you live and what the depot and drivers are like, I conversely have never had a problem at all with the couriers above, If I get stuff delivered at home I know what time they are coming because they always knock at roughly the same time. Amazon prime has never failed me for next day delivery.

So it just depends if your drivers can be bothered or not I guess.

 

I'm impressed with DPD. They always provide me with two text messages. One stating the date the delivery is due, and a second text with what time. Perfect!

+1 for deliveries to work!

 

Yeah, I love that about DPD. When they send you an email with the window of when you should get your delivery.

The bit that tickles me is when they aklways do it like: your package will be delivered between 10.19 and 11.19 ... how do they give an hour window and then be precise to the minute.

They make jokes in work about how much stuff I have delivered from Amazon. It's like Christmas everyday.