Exchange Attachments

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I've got an issue with exchange at the moment and it's causing a few problems.

We are running Exchange 2003 with a front end server (same edition). All of the pupils use OWA to access/send their emails as do most of the staff. We did an upgrade earlier this year to Office 2007 and now when they send work to their teachers, the teachers receive a .zip file rather than a .docx file and they can't open the attachment.

I found what could have been a solution on the Microsoft web site that the extensions were not registered mime attributes in IIS. Entered them into IIS on both the exchange server and the front end server. I have also done this in exchange as well.

This only seems to be an issue for those using OWA as I can receive these attachments using regular Outlook no problem.

Thanks

 

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Strange, we're also running Exchange 2003 in the Frontend/back-end config and have had no additional problems with Office 2k7 files.

-Ken

 

Mixture of IE 6and 7. TBH no not tries in FF. As FF can not be controlled by group policy we aren't using it.

That's about the sum of it. It's either an OWA problem or Exchange

 

Yup thems the ones

 

Hmm not sure that we did. Just restarted the www service and lets see what happens.

Thanks for your help and I'll let you know how we get on.

 

Right update on this.

restarted the WWW service on both the exchange server and the front end server and it's still happening

Any more ideas please peeps

 

Zeb

Nope all internal mail is routed locally and not through our antispam/AV people.

Sparky, that's for the links mate. They all seem to be for stopping attachment types and the new Office formats do not appear in those lists, so I can't see how they are being changed.

 

Stoney sorry mate doh at me

anyway, this is the entry in the IIS and exchange where Zebs image is shown

application/vnd.openxmlformats-officedocument.wordprocessingml.document

with the extension type docx

That's just the word entry, all the others for the other office applications are the same.

Thanks for your time guys

 

Yup I think you may be right.

Job for next week when I might have a bit more time.

As for people changing the file extension, yea the kids would be OK doing that no problem, but the teachers hmmmmm nough said there