ExamVouchers.com

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Has anybody used their services lately?

Ordered a voucher on 17/12/04 & still havn't received it yet !

Sent them numerous emails and not received a reply

Any Advice?

Cheers

Muff

 

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Hi Mufftak,

I've been trying to contact Examvouchers.com for the last two weeks but have not received a reply. It seems that they have no vouchers available for CompTIA exams any time I've been on the site.

Has the money for the voucher been charged to your credit card or come off your bank account?

Richard

 

Yeh - the moneys come out of my account

Muff

 

It might be worth calling your credit card company / bank to see if they can offer any assistance in situations like this where you've made an online payment and not received your purchase?

 

Thanks Rico - I'll give them a call today.........

Muff

 

I've used examvouchers to do my A+ and Network+ without any problems so I'm sorry to see people having problems with them. Ring your credit card up and they should investigate it and refund you in the event that you didn't get what you paid for.

 

I have spoken to the bank who said there should be no problem re the refund, but I have to give examvoucher.com 30 days to supply the goods (so they can’t pursue it till 21st January). The vouchers are only meant to take 48hrs to be despatched!



Feels like I’m in a state of limbo as I WAS ready to take the exam before Christmas!



I have sent examvoucher.com over 10 emails to different address’s with no reply – very frustrating and disappointing.



AJ – They are based in the States………



I’ll keep you all informed.



Cheers



Muff

 

I was get sick of waiting so I did a WHOIS Lookup for Examvouchers.com & sent them the following:



To: hostmaster
Cc: message
Subject: Examvouchers.com
Importance: High



Please contact me regarding transaction

VZVA**********

or I will be contacting the authorities.







To which I received this reply with 10 Minutes !!!! Not bad since they have been ignoring me since 17th December !



-----Original Message-----
From: Tech Support [mailto:[email protected]]
Subject: RE: Examvouchers.com

Unfortunately we still don't have the Security+ vouchers for International (outside US) locations.



I have just issued a credit for this transaction. You will see the credit on your next card statement.

 

I hope it works out for you.

 

Positive result then
I understand your frustration with the timeframe and such, and the method by which you finally got a reply
but I'm not sure if this was down to deliberate deception or if there was some general organisation issue that caused your mails to go un noticed

lets hope nobody else has a similar experiance
let us know when you get the money back so we know they are good on thier word

 

I've got to say I've never had a problem with actually getting my vouchers and using them through that website but they are without a doubt the worst business I've dealt with in getting a reply to emails in fact out of the 3-4 emails I've sent to them over a 1 year period I've never had a reply to any of them. By the looks of the website I don't think it's a big business more likely someone in their bedroom selling vouchers which is fair enough to me as I've always gotten what I've paid for with them...

 

Finally got my money back

Personally I wouldn't touch them again with a barge pole.........

With my investigations though, they seam to be linked to ........ http://www.examnotes.net so not such a small operation !

Muff

 

Good to hear mufftak, glad it got sorted in the end. Just a shame that they took so long!!

 

I've done it I've actually managed to get a reply from them after writing a harsh email to them stating they are losing peoples business. They got back to me saying they will be get international vouchers back in in Feb. I've done my A+ and Network+ but still need to do my Security+ so a discount would come in handy. It's a shame their customer service is shocking otherwise I would highly recommend they for the saving I've made with them.

 

Well done Slypie.........But they only seam to reply when their back is against the wall !

Its a real shame as the price's are very good, it would have been about £65.00 for the Security+ voucher. I'm back where I started a month ago, so will probably end up paying the full exam cost

Muff

 

When I take one of the vouchers it only comes up with the bundled version, no matter which one I choose. Is anyone else having this problem?

How much are the vouchers? How do they translate into other currencies? I will be paying 229 swiss francs for each of the 2 A+ exams.

 

I can't really remember but I think I did both of my A+ exams for roughly about £110ish for the both of them. My Network+ I saved about £60-80ish on the exam. I would say wait till the website shows the vouchers being in stock and then buy them and give them another go. I know a few people had problems getting their money back but I still think it's worth the saving you make. At the end of the day I know when buying things that I'm covered by my credit card if anything goes wrong.

 

I have always had great luck with GetCertified4less and they answer emails on the first try. Good luck on your exams everyone, and discount vouchers are still the way to go.

On the question about bundles, legally, to offer vouchers, they must be bundled with "training materials". That happened a few years ago.

 

I've used GetCertified4less for Microsoft exams and always found them good as well. You only seem to save the equivalent of VAT of the normal price but it's better in your pocket then theirs as I say