current job and future job aspirations

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currently in 1st / 2nd line desktop support.

aspire to move into the server/network ops/admin.

just curious what everyone else's current jobs and future aspirations are?

 

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I was previously working as an IT technical officer doing 1st and 2nd line desktop and network infrastructure duties. I have recently been appointed to work as a desktop engineer doing 2nd and 3rd line support duties.

I have found out that your job role does not always speak volume as to precisely what it is your job spec covers as companies varies with job role and duties etc.

In my previous role I was doing things like network printer setup and carrying out tape backups through to setting up voip cisco 7912 handsets and was referred to as 1st and 2nd line. It was more of a jack of all trades if you know what I mean but was good for my experience and exposure.

I think you should just keep on working on your certs as well as gaining as much hands on practical skills as you can and your break through would come. Best wishes.

 

I am quite happy doing what i am doing, which is working for myself supporting home users and small businesses. I would like a couple of larger companies to add to my client base and then i would be set. My intention is not to get so busy that i am forever stressed but then i have already done my time, so to speak and am at the stage now where i can relax a bit.

 

Just landed a job in IT support and wanting to finish up in network security or a network admin.

Kraven

 

Currently a Security Admin for a Police Force. Pretty much exactly what I want to do, after doing everything from second/third line support to network admin and a healthy stint as a DBA. It took me a while to decide exactly what i wanted to specialise in but once I did, I was lucky enough to find an ideal position after less than three months of looking.

In a couple of years I'd like to move into a pen-testing role, and, from there, start a security consultancy.

 

Currently a jack-of-all-trades network administrator for a 450-user healthcare company, but I've landed a senior content developer position with an IT certification company.

 

Jack of all trades school network manager. Not sure where to go next.

 

"Junior" Jack of all trades here Anything remotely IT related, or anything that uses electricity!

Our DBA left last Friday, so for the next month it really is a free for all. Only a small 60 user company, but im the only IT Literate employee so mad fun here.

I've only been in IT for a year, pretty steep learning curve in this job as well. I hope to be doing much the same thing, more towards the Network Admin side, in the future, for a bigger salery.

 

How about stepping out of school and jumping into the *real world* mate?

 

... where they'll chew you up and spit you out.

If you want job security stay in the academic world.

 

Been out there in the 'real world'. got scared. went back to school!

(get good pension in school too!)

 

Currently a Senior Consultant for the consulting division of a large UK reseller, designing virtualisation and storage architectures, as well as anything else my skillset dictates
also do a lot of PS work around the various technologies, including SAN configurations, vmware deployments, exchange migrations etc

hope to improve my Enterprise Architecture skills, do more high end projects, move to america perhaps?
I might end up in vendor land working for VMware or MS, haven't decided if thats the right path for me yet though!

 

My current job is kind of my future aspiration...

It's weird - a few weeks back, I was doing 2nd line support...then a wave of redundancies hit the office...I survived that and am in the process of upgrading to a systems admin / testing job...totally what I invisaged i'd get to over the next few years...it's a bit scary, as a big gap to bridge but a fantastic opportunity so i'm gonna "take the bull by the horns" or whatever the saying is

 

Don't blame you one bit!

 

Thats basically where i want to end up... its gonna a hard, long cold, mission to get there! but i know i will, i always get what i want... ...eventually!

 

2nd line desktop support at the moment.
As working on government contract everything is compartmentalised, so my next move would be server room (looking after routers, links, LANs/WANs/MANs, and 2k3 servers), from there Exchange and possibly 3rd line with possible direction of problem manager....... lol, eventually!

I'm currently SC cleared, so would be looking for a role with DV - which may come with the next move

 

Sorry to go bit off topic, but is an entry level pc repair technician job known as 2nd line support ?


Badly want to land a position doing pc repair, doing 1st line mostly at the moment.

Is it possible to get entry level jobs in pc repair ? I mean position where you're installing/maintaing/troubleshooting pc hardware prehipherals etc ????

Thanks

 

1st line support is typically for entry-level techs who are the "first line of defense". Those jobs that the 1st level techs cannot handle are passed to 2nd level techs, and if those techs can't solve the problem, they'll pass it to senior techs (or 3rd level techs, or whatever terminology they use at that company).

So, no, entry-level techs are not typically 2nd level techs.

Yes, it is quite possible to get an entry-level job doing PC repair.

 

Thanks Michael

 

My current job is do pretty much everything, from servers to pc to phones. I dont really deal with echange at the moment.

As for future stuff, I would like to be self employed and if not then some position in management like CIO or something.

Gotta work hard for that.