Citrix Desktop

Discussion in 'Software' started by Kopite_21, Aug 19, 2021.

  1. Kopite_21

    Kopite_21 Gigabyte Poster

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    Good Morning All,

    I have a user who has been remoting in as she is WFH. She saved a document to her Desktop last week but then she has deleted this. She now needs to retrieve this document.

    My question is can you restore to older Citrix desktops so we can retrieve this document?

    Thanks in advance

    Rob
     
    Certifications: National Diploma IT Advanced ECDL
    WIP: A+
  2. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    If the file was local on the server (e.g C:\users\<username>\desktop) and then deleted it should be in the recycle bin.

    If it isnt there and it has been deleted (not moved) then it looks there may be a redirect of the desktop to a file server. If so you may be able to recover from there.
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Office 365, Server 2016, CEH
  3. Kopite_21

    Kopite_21 Gigabyte Poster

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    Cheers Sparky
     
    Certifications: National Diploma IT Advanced ECDL
    WIP: A+

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