central heating turning off internet!

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Been told the loss of my internet connection could be caused by my central heating going on?
Or by turning on a light switch or a plug? Never heard of this as an excuse by an ISP before, has anyone else?

 

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Who is your ISP? is it AOL or BT?

I ust admit I've not heard that one before, I have had something similiar with BT - my internet connection went down I was told it could of had something to do with the fact that I was cooking my food with a microwave oven and this effects the wireless connection?

So I switched off the microwave.. and guess what? I still couldn't get a connection what a suprise

 

you've cut the cheese that's why your connection is down, once the smell dissapates you will need new ethernet cables as the methane has eroded them.

That's my technical helpdesk response.

 

pacemakers too

 

Virgin Media.

 

MY sister has problems with them all the time, she isn't on cable broadband just the normal.

 

Yes - I agree, but it still made no difference, even after I unplugged the microwave!

I took there advice with a pinch of salt and try later on in the week and worked!

 

A faulty central heating plus poor wiring with telephone cable laid too close to mains cable *might* cause problems with the Internet.

But I think it unlikely.

Without knowing how your system is connected it is very difficult to suggest what might be wrong. Assuming that you are on cable rather than ADSL then does it work if you plug the computer directly into the cable modem rather than using a router?

Harry.

 

Harry,

He is on Cable

 

The OP's mention of VM was why I assumed it was cable. However there *are* ADSL customers of VM about!

Harry.

 

Are there? Never knew that before...

 

MrNerdy,

What kind of Internet service do you have, wired or wireless?

 

Down the BT phone line.
All OK until a few weeks ago when the speed was increased.
Now i loose my connection mid afternoon.
VM so far have been bloody useless at sorting it out, they (VM) say it's BT's fault & not their's!!

Seriously thinking of going over to Sky BB & save £10 a month!!

 

my sister is on normal ADSL with VM.

Too many on the same pipe perhaps.

 

Er - so this *is* ADSL, not cable? And they are now saying BT rather than central heating?

If you have a NTE5 master socket try connecting to the socket behind the panel. This will effectively remove your house wiring from the test - and incidentally isolate you from possible problems with the central heating! If this improves things then your house wiring needs attention. If no change then it is indeed a BT problem.

Harry.

 

MrNerdy,

So were you living at the same place when you had the lower speed Internet service?

Exactly at the same time "...mid afternoon..." do you notice the central heating system turn on?

Who/what is "VM?"

 

Virgin Media - the sole supplier (now) of cable in the UK. However - this looks like an ADSL installation.

Harry.

 

Have lived in the same house for all the problem!
It is NOT caused by the central heating as that comes on 30 minutes after we loose the connection!
VM = Virgin Media!
Since upgrade in speed we now can not use the net from mid afternoon.