Broadband decisions - suggestions/recommendations

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Decided I would post these rpeorts as they may be of interest to some. They can be found in this new thread .

 

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A fine decision to go with Zen, I've been with them twice now and their service and support is great.

I do prefer Be* though for the following reasons

- Cheaper than Zen (and many others)
- No download limits
- No traffic shaping
- Upto 24mb dl speed (generally double your adsl1 speed*)
- Ping is better (for me ~10ms)
- Ability to modify SNR and turn on/off interleaving (gaming mode) by the click of a button on their website (no several days waiting for BT to do it either)
- They have live support via IRC

They went through a rough period last winter with a lot of ping problems and download speed issues but since January I've not experienced a single problem.

* My line is currently synced at 9.9mb but I'm using a very high SNR of 12db (the higher you go the slower you sync) to stabalise my line. The reason for this requirement is because I use gaming mode and am subject to random sync loss on anything lower than 12. It's unfortunate but I still feel I'm getting a great deal: £22, 9mb unlimited downloads and ~10ms lower ping than any ADSL1 provider can give me. Just sucks that my friend a few miles away syncs with 18mb and has their upload+ (2.2mb upload speed over my 1.1 /sadface).

 

I take your point but my exchnage goes 21CN in October and bearing in mind my owkr situation (or lack of) I wanted the flexibility at the moment of being able to switch easily in a few months if I wanted to. Zen offers me a rolling one month contract and tbh one or two £'s is not the issue - service and reliability are and Zen have delat with my pre-sales questions very well. Happy to stick with them for now and see what happens.