Best Certification Path for the Circumstances?

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Hey all,

Sorry if you get asked this alot but I'm not too sure where else to try. I've finally managed to hold a decent conversation with my employer about my CPD and he's told me the direction he's looking to move us in.

I work in a Secondary School and am currently an IT Technician. I have no formal IT qualifications other than a Double A Grade A-Level in ICT and have just begun studying CCNA as the school is a Cisco Academy and so can do the course for free.

He's said he wants us to go down the route of a managed service and possibly even start offering IT training courses to staff and the general public. He'd like us to get the certification and whatnot to obviously lead these kinds of things but he hasn't actually said what they are.

I've done a bit of research and keep coming across the Microsoft IT Academy but I'm not entirelely sure how I'd go about beginning on that road and if it's even the best one to take.

Could anyone give me some advice? It would be most appreciated.

Thanks,

K

 

I think you need to ask your boss to be more specific about the job roles he thinks he needs to be able to provide these services. It sounds to me as if he's still very much in the initial planning stage.

 

My thoughts exactly, I wonder if he knows anything about IT or whats involved ? It sounds like he will need to recruit a number of skilled individuals to me.

 

Thanks for the advice so far. Already found a lot of useful info.

I think this is probably where he's heading; particularly the MCAS so will check that out.

I have a meeting with him on Monday so will try to clarify things then. He's asked me to put together some kind of proposal in the meantime then so think I'll look into what Wagnerk suggested.

He comes from a background where he was head of IT (though he doesn't have any IT qualifications; just managerial.....) so I think he has an idea of what he wants. The problem is whether he understands that there's not a jack of all trades who can do everything with just a few courses under his/her belt.

Will clarify on Monday and hopefully that will point me in a more focused direction.