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Back-up screwed?

Discussion in 'Software' started by Boycie, May 26, 2006.

  1. Boycie
    Honorary Member

    Boycie Senior Beer Tester

    I have been asked to have a look at a back-up that has *gone wrong*. The user reports they backed up all their doc's using the MS Back-up wizard and all 4 GB of it doesn't work!
    Apparently, when they click on the icon or run the wizard to select restore and select the path it appears to be restoring but when finished nothing has happened!
    Anyone else come across this? Google brings up all sorts of things...
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  2. Rostros22

    Rostros22 Kilobyte Poster

    When they did the backup did they select ‘Documents and settings’ for example or have they backed up the entire c:\ drive for example?

    If they try and restore a backed-up c:\ drive then it may not allow them as it is trying to overwrite files that already exist?

    Just a quick thought that’s all, never really used the backup option within MS
    Certifications: ITIL Certs, F.A.S.T Auditor Certs
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  3. Boycie
    Honorary Member

    Boycie Senior Beer Tester


    No, it is only doc's and settings... me too, i use Ghost or Nero to back up.
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  4. zimbo
    Honorary Member

    zimbo Petabyte Poster

    boyce is it restoring to the original location or to a folder somewhere else?

    edit: you see it could restore the files overwriting the changes OR create a folder and restore in that folder with the original file structure OR create a folder and just dump the stuff in there...
    Certifications: B.Sc, MCDST & MCSA
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  5. Baba O'Riley

    Baba O'Riley Gigabyte Poster

    I had a similar problem where a backup of, at the time, healthy files wouldn't restore correctly. The only thing I could think of was that there was some kind of time-bomb in them, either a malicious piece of code or some corruption that only happens at a particular time (or after a particular time period). I'm not sure how likely this is but is really the only conclusion I could draw.
    Certifications: A+, Network+
    WIP: 70-270
  6. nugget
    Honorary Member

    nugget Junior toady

    Well, the first question that comes to my mind is how does he know it's not working? Just by looking at the amount of data involved and the items included in the backup is it possible that it is working but he just doesn't see it?

    I suppose he could only tell if he deletes some folders and tries to restore and it doesn't work. I don't know if I'm clear enough here. Imagine you have a folder with ten files in it and you make a backup of it, then a week later you restore the same folder with the ten files in it. You're not going to see much difference are you?
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
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  7. Boycie
    Honorary Member

    Boycie Senior Beer Tester

    Plan to go and have a look tommorow, but from what i have been told it must be restoring them to another path because his documents are empty!!
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  8. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    Did you see what the user was doing? Might be a ‘user error’! :biggrin

    Maybe get the user to restore one file to a different location and then search the whole PC for the filename, it could be anywhere. :blink
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
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