Are there clear difference in these job titles?

Discussion in 'Employment & Jobs' started by Juelz, Feb 11, 2020.

  1. Juelz

    Juelz Gigabyte Poster

    IT Support Analyst, IT Technician, Service Desk Technician

    do these all mean the same thing or is there a difference?
  2. zxspectrum

    zxspectrum Terabyte Poster Forum Leader Gold Member

    IT support analyst would be 1st and second line, IT technician would be first line but you get out and about, service desk would be answering the phones and password resetting in my opinion.

    But at the end of the day it depends what it says on the JD that counts, which can also be very vague

    Certifications: BSc computing and information systems
    WIP: 70-680
    Juelz likes this.

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