70-215 QOTD 12/07/2004

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You are the network administrator of certforums. For each department within the company, there is a Print Server running Window 2000 and a HP LaserJet 2300 to handle the department's print jobs. When you get to work this morning, some Sales users report that the HP LaserJet in their department is down and they need to print some urgent documents.
You would like to redirect all of the Sales depatments print jobs to the HP LaserJet in Marketing department, which is shared as \PrntSrvMarketLaserJet.What is the best method to do it?


A) Create a logon script in the Sales OU that map \PrntSrvMarketLaserJet to all Sales users.

B) Create a new port on the Print Server printer property with \PrntSrvMarketLaserJet.

C) Create a new port on each Sales users' printer property with \PrntSrvmarketLaserJet.

D) Replace the LaserJet printer in Sales department with the LaserJet printer in Marketing department.

 

Any more for any more, times running out

 

Correct answer is: B

Explanation: A print device may be unavailable because of a hardware failure or a paper jam. In either case, documents behind the current document in the queue will not print. You can relocate a print queue to a new print device, and the documents will then print on that new print device.

To relocate a print queue to a new print device
1. In Control Panel, open Printers.

2. Double-click the printer that holds the document or documents that you want to redirect.

3. On the Printer menu, click Properties.

4. Click the Ports tab, and then do one of the following:
a. To send documents to another printer on the same print server, click the port to which the other printer is assigned, and then click OK.
b. To send documents to a printer on a different print server, click Add Port, click Local Port, and then click New Port. Type the name of the other print server and the share name of the shared printer. For example:

\other_print_servershare_name

5. To ensure that the jobs now get redirected to the other device, you must clear the check boxes for all other ports and only check this new port in the list on the Ports tab.

And of course as Nugget said put some more paper in the tray, check to make sure it's not set for manual fed, out of toner/ink and switched on (had all of these happen ).