Would this be a wise move (for a junior role)?

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A job advert I have been looking at a lot recently:

Placing aside that it is only a temp contract, and the hours, would this be a good role for a junior/entry level position? I'm thinking in terms of support, i.e been sat at home by myself for 12 hours a night without anyone to give me advice on the spot how to deal with a difficult call

 

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It'll be experience and cash so I don't see why not. I'm not a big fan of shift work myself but if you don't mind it then it's a very good idea imo.

Qs

 

Where did you find the job advert?, I would give it a go, you can alway call it quit.

 

note that it says logging calls.

You wont be expected to resolve the issues, infact, you may not be given enough time to do it. However, you may find some easy fixes, or be given latitude on slower nights to spend time trying to fix a problem.

But it is helpdesk experience, which can help boost you into a proper full time job.

 

I started doing work in a technical call center, it was a great learning tool. there was room to move up and i ended up on the 2nd line team.

i would say go for it

 

Who are the customers? Are they the general public who will call mostly in the evening (7 to 12pm) or are they corporate who would possibly need less support in the evenings depending if they are local or more if global?

If you've got nothing else to do, it would be great for the experience.

 

Sounds like a very good opportunity to me.

If you decide not to go for it, I'd appreciate it if you could share the details.

Cheers,

Marc

 

Even if you arent the one applying the fixes, this will be a good opportunity to learn the questions people ask, and then it is up to your own initiative to learn what needs to be done fix wise.

 

It was a posting on TotalJobs
Otherwise that's all the information I have now, didn't apply for it on time and now it's gone