Windows Vista set to overwhelm helpdesks

The Windows Vista features that will most benefit end users are likely to cause a flood of calls to enterprise IT help desks, it was claimed today.
SupportSoft predicted that one of the main areas in which end-users are likely to experience problems will be dealing with Vista's security features.
End users could experience problems such as blocked access to custom applications owing to enhanced security features in Windows Vista, which are intended to ward off security threats.

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