What to do what to do

Discussion in 'Employment & Jobs' started by nisseki, Nov 24, 2017.

  1. nisseki

    nisseki Byte Poster

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    Good morning all,

    Grateful for advice.

    I'm currently a contractor in IT support for a county council, things were great at the start but my contract is affected by the IR35 so I'm getting taxed same as a perm employee with no benefits.

    I have been thinking about going back to permanent and there's a position in the same area which is great but it's typically the same position in IT support. It's for a MSP for small to medium sized businesses offering latest tech such as cloud solutions, windows server 2016 etc.

    I've worked for a MSP before but much larger and didn't enjoyed the experience that much (such as office politics).

    I don't know what to do. Should I stay here where I'm more established with little chance of progression as I'm not a permanent.

    Or go for this new opportunity where I can continue to work hard and possible exposure the latest versions of windows server etc, get annual leave but longer hours (I think it's 40 hours a week when I do 37). Career progression could be possible but obviously that depends on if the opportunity arises.
     
  2. Jaron78

    Jaron78 Gigabyte Poster Forum Leader

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    For me personally, I would go with the new role. Its great being established, but if you aren't learning anything with no chance of progression.......... Whats the point?
     
  3. dmarsh
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    dmarsh Petabyte Poster

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    There is no career progression in IT, you fix computers, end of.
     
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  4. Juelz

    Juelz Gigabyte Poster

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    Dmarsh I have thought this for awhile..
     
  5. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    I'd go for the permie role and enjoy the perks of being permie as you say, hols, training, sick pay.

    There's always progression in IT. If there wasn't how did I go from a mainframe operator to tools specialist to server engineer to solution architect. It's like anything in life. You need to make it happen with hard work and sheer will. The only thing I'd say is don't be scared to take a drop in money, if you can afford to, to learn skills that will earn you top dollar in the long run. Research what's hot. AWS. Azure. O365. Architecture for the likes of me. Being under worked and over paid is the goal. You can do it! Don't let anyone convince you otherwise :emoji_money_mouth::emoji_champagne_glass::emoji_beers:
     
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  6. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    I applied for an internal role today. Microsoft Azure Architect for our Microsoft practice. Job description said if successful you must pass the two Azure Architect exams. Right up my street I thought
     
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  7. dmarsh
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    dmarsh Petabyte Poster

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    I earn more money and I learn new stuff, but basically 22 years later my role hasn't changed, and I don't care what title people give me.

    What do you want 'career progression' for ? If its to earn more money or learn new stuff, then just do that, you don't need 'career progression' for that.
     
    Last edited: Nov 24, 2017
  8. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    Ditto I care nothing for titles. I'd be called paper clip manager if it paid enough ha ha interesting projects and proposals are a pleasure though. I still love IT when I get something technical to do
     
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
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  9. nisseki

    nisseki Byte Poster

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    I want to do a bit more than just fixing computers and user's life problems. And sitting down with a headset on my head all day answering phone calls (although I do other stuff too now). Surely there's a lot more to IT than just that.

    I love learning new things, my networking knowledge has definitely improved since completing the Net+ and studying cisco stuff.

    I'm just looking into ways of getting out of IT support so I can do something more technical and challenging.
     
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  10. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    There's loads to learn and get into. Work your way up. First line. Second line third line. It gets more interesting with each hop and the money should go up with it, as will your rate if you go back contracting. Infrastructure architects get a pretty penny contracting. Cloud. Loads to get interested and excited about
     
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
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  11. Juelz

    Juelz Gigabyte Poster

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    I get what you are saying, but isn't your role more pen and paper in an office rather than dealing with the actual fixing of systems? so whilst this is a progression I would assume me on the frontline fixing issues is worlds apart from a solutions architect in an office, I could be wrong I'm just guessing by the job title tbh.
     
  12. nisseki

    nisseki Byte Poster

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    That can be the tricky part. Finding the right employer that will have the opportunities in future and open for internal staff.

    I've read from other's experiences that a lot of employers rather employ someone externally who has the experience rather than promote within.
     
  13. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    Sort of mate. Word doc proposals and designs. Visio. Excel cost models. Basically my customer needs something doing so I gather their requirements, speak to technical teams and then write it up, draw it and say these are the resources you'll need, the kit and licensing of applicable. I can't do it alone. I consult other architects and get my work peer reviewed. Tower reviewed. Commercially reviewed then I can issue it to the customer. If they like it they raise a purchase order, a project manager gets assigned and that's how projects are born. I'll do a handover to the PM.

    My point was, in 2009 I was resolving issues mainly with Anti Virus and SCCM. In 2011 I was what we call Wintel BAU. Server support. On call resolving issues. I moved into building things in Wintel. Made senior. All working in a team in an office. Applied for an Architect position. Got it. Work from home 100%. Roll out of bed onto a keyboard unless a customer wants to see me.

    In infrastructure roles it's all about progression and while I don't care about job titles, that's easily said when you're top of the tree. To get there you need key roles on your CV. In the infrastructure world. Want to be a network architect? They want to see network engineer on your cv. You will of done some design work on a project you did. You get the job. Maybe. Certification in infrastructure is very well laid out and will get you progressing. To say there's no progression in infrastructure roles is not correct. If there's none where you work you need to move. Join a global IT company possibly.

    At my stage now I'm looking to get into a cloud architect role as these offer good progression for me with a long road ahead of me. Also offer top dollar. If I'm lucky.
     
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
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  14. Juelz

    Juelz Gigabyte Poster

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    Would you still class your job role as a technical support role though? see I have seen well paid IT jobs with fancy titles but after looking at the roles of the job it still fits into "IT Support" I have never really looked at this as progression, it is just support at the end of the day troubleshooting more complex issues with a higher pay (sometimes).
     
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  15. nisseki

    nisseki Byte Poster

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    True. I'm sure at this time my CV won't get replies if I applied for a server/network role.
     
  16. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    Everything is a stepping stone if you look at it that way mate. I'm not support at all. I don't log onto any servers at all now. How did I get here. I was in support and now I'm not. Why can't you do what I've done? There is no reason why you can't. If you wanted to my job is nothing special. I used to do harder work in support. I've been on 12 hour calls starting at two am on a Sunday night when a host has died. The difference is conpanies pay more for what I do now. It's just how it is. I don't do on call or any overtime now but I have zero travel costs. It's just different not better at all
     
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
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  17. Juelz

    Juelz Gigabyte Poster

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    I feel you are assuming your role is something a support person would/should aim for. It may not suit everyone and isnt something I’d see myself doing. I like support roles where Im fixing things, if we are talking pure support type roles I really have to agree with dmarsh’s original statement. I dont really think most people who work in support see the end goal as getting out and into a pen/paper type role.
     
  18. JK2447
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    JK2447 Petabyte Poster Administrator Premium Member

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    Ah OK I get what you mean, if you stay in support the options are limited. I agree but that is true of any job. If you stay a gardener your options are limited to gardening. If I stay in my role I'll continue to not resolve issues and not log onto the kit. Where I work, what I've done or similar is the common path taken but each to their own. It's all good fun. My point was, if you work in support, there are other jobs you can move into. Out of support or you could support something you don't at the moment like networks or O365 or become a senior as I did.
     
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
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  19. Uaseer

    Uaseer Bit Poster

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    Do what you want to do,that's more than a lot of things
     

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