what do i do first?

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I am really interested in a career in IT but i don't know what course to take first.

I know the basic Excel, internet use, Word, etc, but hat's about it.

I have always worked in the aviation industry as a customer service, but i need this change.

I wonder if anyone can advise on what course to start with as a beginner(so to speak)?

Thanks

Eyeballs

 

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Hi emmanuella. Welcome to CertForums. I moved this thread to the "New Members" forum since it seemed more appropriate here. The forum you originally posted your query in is more for problems and questions about how the site itself functions.

As far as answering your question, it really depends on what part of IT you're interested in. If you have a customer service background, you might want to start off in a similar role relative to IT. That means certification tracks involving CompTIA's A+ certification and/or Microsoft's MCDST cert track.

Have a look at those links and see what you think.

-Trip

 

What he said Emmanuella^.... and welcome to the Forums

 

Hi & welcome to CF

Good luck in your chosen course.

NB

 

Welcome!

You don't need a course for the aforementioned certifications. Just study for and take the A+ exams and you're on your way.

 

Hi and welcome to the forum.