Test center requests extra money !

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Hi,
is it legal for a test center to request extra money for a certification exam even if you pay online (prometric) ?
I contacted a test centre nearby and they told me that i have to pay extra 40€ to take any exam even if i have a voucher code or pay online.

 

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I could not find information on Prometric's website but this does not sound legitimate at all. I would call Prometric and ask/report the testing center. They are basically making extra money off of Prometric's customers when presumably they already receive a cut of the price we test takers take.

 

As above, I've never heard of that either...

 

Never heard of them demanding cash before.
However, as the others have said, testing is basically a loss-maker.
Not to mention all the kit and the administration, you need to provide an invigilator to sit there etc.

I'm pretty sure it will be against Prometric's policy though.

What country is this in?

 

Thanks for your replies,
I'm in Algeria. I've read on local forums that at least 3 test centers (Prometric & PearsonVue centers) are charging people extra money ! that's a fraud. i'll contact Prometric to get a clear answer.
Centers in question are:
- Hightech Center (the one i've contacted)
- OASYS

 

I can't speak for Prometric, but one of the conditions of Pearson VUE was that you were not allowed to refuse people who wanted to sit an exam. That's why many test centres who want to remain 'private' seem to be closed all the time. They open up briefly, register their own students and then close again before anyone else gets a chance.

 

These centers are suggested when you 'locate exam center' from Prometric website, i assume they are public.

 

I'd suspect that it is against Prometric's policy, but the test centres know that they won't/can't do anything about it. The fact that you've found a couple that do it may suggest that it's become an unofficial way to get a bit of extra cash over there.

You could report them to Prometric, but even if they investigate it may be a while before anything gets done. All of which is stopping you sitting your exam.

 

When I did my CCENT/ICND1 exam, I booked it through the PearVUE website and paid everything upfront, there and then. I was never asked for any extra cash. Dodgy!