Tesco (and other supermarket) Tech Support. Any experience of working there?

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Strolling through my local Tesco, I walked past a bloke wearing a polo shirt with Tesco tech support on it.

In all honesty, it never occurred to me that a huge employer such as Tesco would employ tech support.

So I've now had the epiphany that other supermarkets do the same.

Has anyone worked in IT for a supermarket? How did you get the job?

 

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Tesco outsource allot of I.T to other companies, they have their own in-house support for depots, shops etc. I have worked for them installing switches within the depots, they are a good bunch of guys, and the support desk seem very helpful. I have worked for Morrison’s also installing switches but into their supermarkets, they also work in a similar way to Tesco's. They outsource but have their own internal support. Both very interesting to work for as a contractor.

 

I think my boss used to do Tech Support for the old local Safeways branch. He started there as just the admin guy and then slowly but surely became the IT guy. That was years ago though so not much use to you.

I remember Sainsburys having a huge recruitment drive for Desktop Support people about 2 years ago just before the financial crisis hit. They "appeared" to withdraw the adverts a few weeks after RBS and HBOS went bust. Quite a few guys where I worked applied only to get an email a few weeks later detailing that the positions had been withdrawn.

As for Tesco, I'm sure they used to advertise IT positions on their corporate website.

 

Most large companies do the same. Healthcare? Yep. Insurance? Yep. Manufacturing? Yep. Banking? Yep. Department stores? Yep. Restaurants? Yep. Publishing? Yep. Entertainment? Yep.

In short... if a company uses computers, they need IT support of some sort. The larger they are, the more likely they do their own IT.

 

My original comment about having an 'epiphany' was rather tongue in cheek.

 

dude think about it. Who doesn't use computers these days?

the key cutting shop in your town will have a computer or two just like the supermarket, just like the building firm and just like the big blue chip company will.

There are not many places these days that do not have a computer system in their workplace.

Here are some suggestions that will require a tech to maintain their systems.

B&Q
Tesco
Your local swimming pool whatever thats called
Toymaster
Your local shopping center whatever thats called
Betfred
Local newspaper
Hotels & bars in your area
Your local council
Independant gyms in your area

I could go on, the trick isn't to wait until you see an advertisment its to get out the yellow pages and apply to lots of different places until you get something.

 

Then there's another 'epiphany' to be had: discovering how many new IT techs DON'T realise where tons of IT jobs are hidden. Considering I don't know you personally, I had no way of knowing whether you fell into this category or not.

 

you know what the problem is BM? too many people wanting to get into IT think they are going to be working for some big blue chip corporation and that this corporation is the only place that will have an IT infrastructure.

 

Yep, there are quite a few who have that mindset. Others believe that IT companies are the only way into the field... starting at Geek Squad and working their way on up the chain to Microsoft or Apple or Cisco.

I'm not alleging that Jo74 had this mindset... in fact, his post states that he didn't. However, there are a lot of techs who don't think outside the box, and maybe these responses will open their eyes to the possibility of working in IT at a law firm or a retail outlet or a durable goods manufacturer.