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Support Roles

Discussion in 'General Microsoft Certifications' started by darrenwis, Feb 23, 2009.

  1. darrenwis

    darrenwis Bit Poster

    Hi all,

    Some I.T. professionals are predicting that support roles are going to be a dying trend in the next few years.

    I am about to start the A+ and then follow it with N+ and MCDST.

    What do everyone predict for the support industry in the next few years?

    Certifications: BSc (hons)
    WIP: A+
  2. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    Same as it ever was. There will always be a need for someone to fix computers.
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  3. MLP

    MLP Kilobyte Poster

    Where there's users, there's user error, so a need for user support:p

    Good luck with the A+

    Certifications: HND Computing
  4. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

    I wouldn't just eat my hat, I'd also eat my coat, scarf and gloves if IT support becomes a dead trade.

    Users will always need supporting. Where they get the support from (in house or outsourced) may be a bone of contention. But the role will always be there.

    Of course, if I'm wrong, I could always get a job in a circus, doing a show where I eat random articles of clothing. So there's scope for me there :biggrin

    Good luck with the studies :)
    Certifications: A+, N+, MCDST, 70-410, 70-411
    WIP: Modern Languages BA
  5. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    If IT support was going to die then I would say the whole computer industry must be going to die too.

    Like what was said above there will always be need for somone to fix a computer issue and wherever there are users there are users causing errors.
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  6. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    No, the IT field isn't going to die off. The IT field is going to evolve, just like every other professional field. While using the PC will get even easier, it'll get more technical... Just like electrical, plumbing, etc... There are alot of DIY books & courses around, but just look at how many plumbers & electricians there are. The same thing goes for nurses & GP's... Just because you can do a First Aid course (eg a user/power user), doesn't mean that you qualified to operate (eg technician, systems engineer to design & implement small to large networks) :)

    Certifications: CITP, PGDip, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: MSc in Tech Management
  7. darrenwis

    darrenwis Bit Poster

    Alot of positive talk here which is good.

    Its giving me more and more of a reason to get studying!

    Certifications: BSc (hons)
    WIP: A+

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