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Skillstrain/CIW exams

Discussion in 'CIW Certifications' started by thecatsmother, Jul 7, 2007.

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  1. thecatsmother

    thecatsmother Byte Poster

    Can someone who has got the length of taking the CIW exams tell me how Skillstrain do this? I notice on the sites where you book the exam yourself that you can pay by voucher. Since you've already paid for the exams via Skillstrain, do they give you a voucher to book the exams yourself?

    The reason I ask is that I was wrongly advised by the sales guy that I could take each exam at the end of completing each section. I've since discovered that this is untrue, but they have agreed I can take the Foundations exam when I finish that section, and then all the others when I finish the whole course. I'm about to submit my final TMA for the Foundations part of the course, and want to book the exam (allowing for some revision time). Obviously, I can't click the "Examination Details" link on the website until I finish the whole course, so I wondered if someone here could tell me how they operate. I will ring them up to arrange it all, but I wanted to have a little pre-knowledge of what to expect.
    WIP: CIW Website Design Manager
  2. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

    I haven't done the CIW with Skillstrain, but I have done the A+ and N+ as part of their CiscoPro course; I was able to sit the exams after finishing a particular element of the course, and find it ridiculous and detremental to the course as a whole that you cannot.

    Regardless, your question was about exams. Basically, you book the exam, and sit it, then provide proof to Skillstrain who will send you a cheque.

    As the cost of the exam is covered in your fees, there is no point getting a voucher; you are going to be refunded the exam in full, no matter what the cost. However, if you do end up resitting an exam (which we hope you don't!) then a voucher would be a good option - Skillstrain aren't liable to refund you any resits.

    Hope this helps!
    Certifications: A+, N+, MCDST, 70-410, 70-411
    WIP: Modern Languages BA
  3. thecatsmother

    thecatsmother Byte Poster

    Skillstrain say they will refund resits till you pass. I hope I don't need to hold them to that, though :biggrin . Thanks for the input re paying for exams. I wasn't sure if it was a pay and refund, or if they provided us with a voucher. Didn't want to pay upfront and then get handed a voucher. I don't see how they can stop you from sitting the exams as and when you see fit, then, but I'll probably do it their way after the Foundations exam, anyway.
    WIP: CIW Website Design Manager
  4. Fatwaz

    Fatwaz Bit Poster

    i think you may need to read your skillstrain info again.i'm sure they don't refund CIW exam resits till you pass they only say they will let you retake their course till you pass,2 completely different things.
    WIP: CIW Foundations
  5. dee1810

    dee1810 Byte Poster

    I must agree with the pp (previous post)

    The last two exams that I have sat for CIW, I paid online with my bank card - prosoft sent me confirmation that I was booked in and paid my fee, and then SkillsTrain sent me a cheque. No vouchers, but I had to pay up front. I think that if you fail they only pay the first time, not for re-takes.
    Certifications: Foundations, Site Designer & JavaScript
    WIP: Server Admin, and Perl
  6. thecatsmother

    thecatsmother Byte Poster

    Of course, you're right about re-takes Fatwaz. I knew that really when I stopped to think about it. It's the course they let you re-take, not the exams. Well, back from 2 weeks holiday and ready to get stuck in again. Thanks for the confirmation about paying upfront dee.
    WIP: CIW Website Design Manager
  7. MacAllan

    MacAllan Byte Poster

    Interesting about cheques v. vouchers: they keep trying to make me accept the exam refund as a credit against the finance agreement I have for the course. I've had to create a real fuss in the past before they would agree to refund by cheque. Did you all pay the full amount up front?

    They said they would do it for me 'as a special case' :(

    My last request was at the beginning of June and I'm still waiting.

    Now I know what to say to them next time I phone :mad
    Certifications: A+, N+, CCNA
    WIP: CCNP, Linux+
  8. thecatsmother

    thecatsmother Byte Poster

    I paid upfront, so they'll have no choice but to refund by cheque. If your finance agreement is with a different company (although organised by ST) which paid upfront to Skillstrain, how can they justify that? Surely, they've been paid already and your agreement is with the finance company?
    WIP: CIW Website Design Manager

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